Senior Engagement Manager

Amazon; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading cloud service provider in Dubai is seeking an Engagement Manager to lead the delivery of complex cloud solutions. You will manage technical programs, bridge business needs with technical solutions, and ensure successful AWS implementations. Ideal candidates have over 10 years in project management and 5 years in cloud computing. This position offers an exciting opportunity to drive customer transformations and align with business outcomes.

Qualifications

• Minimum 5 years of experience in cloud computing.
• Minimum 10 years in project management of technical programs.
• Minimum 5 years consulting with enterprise customers on cloud transformation.

Responsibilities

• Lead complex cloud migration and implementation projects.
• Bridge business requirements with technical solutions.
• Achieve and maintain relevant AWS certifications.

Skills

Cloud computing

Project management

AWS services

Technical documentation

Communication skills

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

AWS Certified Solutions Architect – Associate

Project Management Professional (PMP)

Job description

Job Overview

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. You will combine technical expertise with strong project leadership to drive successful implementations of AWS-based solutions. By applying frameworks such as the Well‑Architected Framework and the Cloud Adoption Framework, you will bridge business requirements with technical solutions, guide engineering discussions, validate solutions against business goals, manage technical risks, and ensure alignment with customer outcomes.

Key Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable deliverable solutions.
• Contribute to technical documentation and define documentation standards.
• Validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
• Achieve and maintain relevant AWS certifications and develop domain‑specific expertise.
• Communicate technical concepts effectively to both technical and business audiences.

Qualifications

• Minimum 5 years of experience in cloud computing.
• Minimum 10 years in project management of technical programs.
• Minimum 5 years of experience consulting with enterprise customers and working on customer cloud transformation activities.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.
• Strong understanding of AWS services, architectures, and best practices.
• Experience applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework.
• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.

Inclusive Culture & EEO Statement

The Amazon Web Services team values diverse experiences and encourages candidates to apply regardless of traditional backgrounds. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, please visit for more information. If the country or region you are applying in isn’t listed, contact your Recruiting Partner.