Senior Business Banking: Account Lead & Growth

Mashreqbank PSC; United Arab Emirates; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading banking institution in the UAE is seeking a Banking Relationship Officer to ensure customer satisfaction and deliver financial KPIs. The ideal candidate will have over 4 years of experience in business banking, focusing on superior service delivery and compliance within a dynamic and results-oriented environment. This role requires strong problem-solving skills and a solid understanding of financial products. Join us to contribute to a proactive customer experience in a respected financial institution.

Qualifications

• 4+ years’ experience in Business Banking field.
• Excellent knowledge of FX, TWC, Insurance & investments.

Responsibilities

• Ensure delivery of financial KPIs.
• Maintain portfolio quality by ensuring timely updates.
• Conduct conference calls with product advisors.
• Monitor service performance indicators for superior service delivery.

Skills

Business Banking

Customer service orientation

Problem-solving skills

Ability to work under pressure

Dynamic and results-oriented approach

Education

University graduate

Tools

Financial products knowledge

FX markets knowledge

Job description

A leading banking institution in the UAE is seeking a Banking Relationship Officer to ensure customer satisfaction and deliver financial KPIs. The ideal candidate will have over 4 years of experience in business banking, focusing on superior service delivery and compliance within a dynamic and results-oriented environment. This role requires strong problem-solving skills and a solid understanding of financial products. Join us to contribute to a proactive customer experience in a respected financial institution.