Job Purpose
Act as the key liaison between tenants, Facilities Management (FM), and Modon’s onsite team. Oversee the day-to-day operations of assets, including residential and workforce accommodations at Humanitarian City. The role focuses on maintaining accurate records, managing invoices, and supporting the project’s audit-driven environment and operational accountability.
Key Roles, Responsibilities & Duties
Asset & Financial Management
- Maintain accurate and up-to-date records of asset-related transactions, including leases, variations, and service contracts.
- Monitor asset performance and ensure alignment with approved budgets and financial plans.
- Process, verify, and track invoices related to utilities, maintenance, and service providers.
- Ensure compliance with internal controls, Delegation of Authority (DOA), and financial policies related to asset management.
- Prepare, maintain, and organize supporting documentation for all financial transactions to support internal and external audits.
Operations & Tenant Management
- Check and ensure completion of reactive maintenance requests reported by tenants.
- Validate daily cleanliness standards and compliance with compound rules.
- Assist administrative teams in documenting move-in and reinstatement checklists.
- Maintain a logbook of routine observations and politely counsel repeat offenders when required.
- Follow up with Admin and FM teams on escalated or out-of-scope operational issues.
HSE & Compliance Support
- Support Health, Safety, and Environment (HSE) checks as required.
- Assist with asset tagging, removal, or updates in line with compliance and operational needs.
Leadership & Coordination
- Provide guidance and leadership to Operations Officers or administrative teams when delegated.
- Support coordination between tenants, FM, and onsite stakeholders to ensure smooth operations.
Qualifications
- Bachelor’s degree in Finance, Economics, Accounting, or a related field.
- Professional accounting certification is preferred.
Experience
- 5–7 years of experience managing workforce accommodations or residential zones.
- Prior exposure to property management reporting and audit-driven environments.
Core Competencies
- Strong stakeholder management and coordination skills.
- High attention to detail and strong documentation discipline.
- Solid understanding of financial controls, audits, and compliance requirements.
- Strong written and verbal communication skills.
- Ability to operate effectively in a fast-paced, operational environment.