Senior Account Manager

SupportFinity™; Dubai; On-site; AED 240,000 - 300,000; Full time

Job summary

A leading SaaS solutions provider is seeking a Senior Account Executive to grow their clientele in Dubai. The successful candidate will manage business targets, establish key relationships, and demonstrate excellent sales skills in the SaaS environment. With a focus on revenue achievement and sustainable growth, the role demands over 6 years of experience in account management and a strong understanding of cloud and SaaS technologies. Exceptional communication skills and proficiency with Salesforce are required.

Qualifications

• 6+ years of experience in Account Management.
• Experience in a startup environment with a hands-on approach.
• Strong understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies.

Responsibilities

• Own business targets for the respective account patch.
• Establish and build relationships with key customers/prospects.
• Interact with prospects and customers, conduct product demos.

Skills

Account Management

Sales Negotiation

Communication Skills

Relationship Building

Tools

Salesforce

Job description

As an Senior Account Executive, you will be responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong hunter mindset in the SaaS sales environment with a track record of closing new business.

What will you do

• Own the business targets for the respective account patch and cross-sell/up-sell in the designated patch
• Establish and build relationships with key customers/prospects so as to understand the customer needs and create a compelling value proposition
• Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota
• Negotiate agreements with the prospects/customers to close the deals
• Work with partners and scale the business
• Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc

What are we looking for?

Must have

• 6+ years of experience in Account Management
• Stronger fit exists for those having experience in working in Startup with a go-getting, hands‑on approach, plugged into a hyper‑growing sales organisati
• Connect and contacts in the potential customer ecosystem
• Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
• Knowledge of market research, sales, and negotiating principles
• Excellent communication/presentation skills and ability to build relationships

Good to have

• Good understanding of the MarTech domain is preferred
• Knowledge of CRM software (eg. Salesforce) is a plus

Measures of Success

• Revenue Achievement (Booking, ARR)
• Sustainable revenue growth (CAC: LTV)

Who will you report to

Regional Head - Enterprise Sales

• Contribute to a product backed by 11 technology patents, showcasing industry‑leading innovation.
• You are passionate about technology and its impact on the high‑growth mobile technology space
• Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
• Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

• Clever.AI
• Blogs
• CleverTap Product Demo

About CleverTap

CleverTap is the leading all‑in‑one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies—to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long‑lasting customer relationships.

At the forefront of our innovation is Clever.AI, driving the next wave of AI‑powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose‑built, 11‑patent data platform designed for speed and cost efficiency in customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.