Senior Account Manager

Midis Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions company based in Dubai is seeking a Senior Account Manager to manage a portfolio of accounts and promote its products/services. The successful candidate will develop and implement account strategies, cultivate relationships with clients, and oversee the sales cycle. A Bachelor’s degree in Sales and Marketing and at least 4-5 years of relevant experience in the System Integration Industry, particularly with Dubai Government clients, is required. Strong skills in Salesforce CRM and inventory management are essential.

Qualifications

• Minimum 4-5 years of relevant experience in System Integration Industry.
• Strong background handling Dubai Government clients focusing on Cloud security or AI Infra solutions.

Responsibilities

• Manage a portfolio of accounts and develop account strategies.
• Lead vendor relations aligned with company strategy.
• Oversee sales cycle and ensure inventory control.

Skills

Account management strategies

Sales forecasting

Relationship building

Market research

Inventory management

Education

Bachelor’s degree in Sales and Marketing

Tools

Salesforce.com CRM

Job description

Job Title

Senior Account Manager

Job Scope

The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well‑defined account management strategies and sound partnerships with existing and potential customers.

Main Duties and Responsibilities

• Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team.
• Develop and deliver accurate sales forecasts and targets in line with business objectives.
• Lead the vendors’ relations in alignment with the company’s management and strategy.
• Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities.
• Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities.
• Specify market requirements for current and future products by conducting market research supported by on‑going visits to existing and potential customers.
• Oversee the entire sales cycle from quotation to collection.
• Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly.
• Ensure a proper storage, tracking and control of inventory through an accurate stock management system.
• Generate sales for the entire portfolio of accounts in terms of long‑term revenue and profitability.
• Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs.
• Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary.
• Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization.
• Put available systems into practice (Salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.

Position Requirements

Education

Bachelor’s degree in Sales and Marketing or any other related field.

Experience

At least 4‑5 years of relevant experience. Must be from System Integration Industry. Strong background in handling Dubai Government clients focusing on Cloud security, Infra products, AI Infra solutions or similar.