Scrum Master Generative AI

NorthBay Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic IT firm is seeking a Senior Scrum Master in Dubai with 8-12+ years of experience leading agile teams. The role emphasizes coaching and facilitating teams to enhance performance and delivery. Candidates should have strong knowledge of agile frameworks and proven success driving agile excellence. A Bachelor's degree in a relevant field is required, along with Scrum and Agile certifications. The position offers a chance to work on impactful technology solutions in a vibrant team environment.

Qualifications

• 8-12+ years of IT/software delivery experience with 5+ years as a Scrum Master.
• Strong knowledge of agile frameworks with a proven success record.
• Excellent facilitation, servant leadership, and conflict resolution skills.

Responsibilities

• Facilitate all Scrum ceremonies and ensure adherence to agile principles.
• Partner with Product Owners to maintain a healthy backlog.
• Coach team members in agile mindset and practices.

Skills

Agile frameworks

Scrum Master experience

Facilitation skills

Conflict resolution

JIRA

Azure DevOps

Communication skills

Education

Bachelor’s degree in Computer Science, IT, or related field

Master’s degree in Business Administration or related field

Tools

JIRA

Azure DevOps

Rally

Job description

About the Role

We are seeking a Senior Scrum Master with 8-12+ years of experience in leading agile teams and driving high-performance delivery. The role is focused on coaching, facilitating, and enabling cross-functional teams to deliver impactful technology solutions. While GenAI/AI project exposure is a plus, the primary responsibility is to ensure agile excellence, continuous improvement, and team success.

Key Responsibilities

• Facilitate all Scrum ceremonies (planning, stand-ups, reviews, retrospectives) and ensure adherence to agile principles.
• Partner with Product Owners to maintain a healthy backlog and improve prioritization.
• Remove impediments quickly, escalating when needed to keep delivery on track.
• Foster a culture of collaboration, accountability, and transparency within the team.
• Track and report agile metrics (velocity, predictability, quality) to drive improvements.
• Coach team members and stakeholders in agile mindset and practices.
• Encourage continuous improvement through retrospectives and actionable follow-ups.
• Preferred: Support GenAI / AI/ML project teams by aligning sprint planning with unique challenges like data readiness, model training, or infrastructure bottlenecks.

Required Skills & Experience

• 8-12+ years of IT/software delivery experience with at least 5 years as a Scrum Master.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and proven success in scaling them.
• Demonstrated ability to improve team velocity, predictability, and overall delivery performance.
• Excellent facilitation, servant leadership, and conflict resolution skills.
• Hands-on with agile tools: JIRA, Azure DevOps, Rally, or similar.
• Strong communication and stakeholder management skills.
• Preferred: Exposure to GenAI / AI/ML projects and understanding of unique delivery challenges.

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (required)
• Master’s degree in Business Administration, Project Management, or Technology (preferred).
• Mandatory Certifications:
  • Certified Scrum Master (CSM) or PSM II/III
  • At least one Agile/Scaled Agile certification (e.g., SAFe, PMI-ACP, ICAgile)

Success Measures

• Consistent improvement in team velocity and predictability.
• Reduction in delivery impediments and blockers.
• Higher team engagement, morale, and retention.
• Alignment of delivery outcomes with business goals.
• Demonstrated continuous improvement across teams and processes.

Do you have at least 5+ years of experience working as a Program Manager or Project Manager in IT/software delivery projects?

Do you hold any recognized Project or Program Management certification (e.g., PMP, PgMP, PRINCE2, PMI-ACP, or equivalent)?

What is your current salary in AED?

What is your expected salary in AED?

What is your notice period in your current company?

Are you open to relocating or working full-time on-site in Abu Dhabi, UAE?