Sales Team Leader | Retail | IKEA YAS

Robinson & Co (Singapore) Pte Ltd; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A multinational retail company in Abu Dhabi is looking for a Sales Team Leader to drive sales operations, manage product range, and optimize profit. This role involves leading the sales team, ensuring alignment with business strategies, and focusing on sustainability practices. Candidates should possess strategic abilities and at least 2-5 years of retail experience. This is an excellent opportunity to develop leadership in a supportive working environment.

Qualifications

• Minimum of 2-5 years of retail experience.
• IKEA shopkeeper experience in one or several business areas preferred.
• Strong understanding and interest in home furnishings and customer service.

Responsibilities

• Steer performance in sales area operations towards maximized sales and optimized long-term profit.
• Ensure the implementation of systems and methods stated in IKEA Concept Documentation in the Sales.
• Define the range in the sales area of Showroom and Markethall.

Skills

Strategic, analytical, and tactical abilities

Excellent communication and interpersonal skills

Ability to multitask and attention to detail

Leadership skills

Education

High School Credential

Job description

Established in the 1930s as a trading business, Al‑Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions—automotive, financial services, real estate, retail and healthcare—employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al‑Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al‑Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity, Al‑Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

The Sales Team Leader at IKEA takes responsibility for steering the performance of sales operations towards maximized sales and optimized long‑term profit. This role involves selecting the range of products to be sold and setting competitive prices to ensure IKEA’s low‑price leadership. Additionally, the Sales Team Leader plays a crucial role in coordinating and managing relationships between stores, central retail management, and distributors to align with IKEA’s business strategy and sustainability goals. This role requires a strategic approach to commercial planning, people management, and the implementation of sustainable practices, making it essential for achieving sales budgets and maintaining IKEA’s brand presence in the local market.

What You Will Do:

Operations

• Ensure the implementation of systems and methods stated in IKEA Concept Documentation in the Sales and Range of all stores.
• Define the range in the sales area of Showroom and Markethall to be sold by all stores.
• Collaborate with shopkeepers to drive the process of selecting suppliers and managing contracts to achieve economies of scale.
• Enhance the competitive strength of the IKEA product range by ensuring the implementation of range issues related to systems and methods.
• Steer performance in sales area operations towards maximized sales and optimized long‑term profit.
• Perform all range administration in the sales IT‑system for products belonging to the Business Area.
• Work closely with the Logistics team to adapt sales forecasts to sales patterns for optimal goods flow.
• Set prices on the IKEA range and track competitors’ price levels to secure IKEA’s low‑price leadership.

Commercial

• Contribute to the development and implementation of a clear IKEA Sales & Range action plan using store and country business plans.
• Stay in weekly contact and support shopkeepers in the stores.
• Select and ensure availability of products for all marketing activities in partnership with Logistics.
• Maintain communication with the IKEA range distributor regarding range issues and the annual cycle.
• Coordinate IKEA range issues between stores and central retail management and the IKEA distributor.
• Maintain in-depth knowledge of the local home furnishings market, including customers, trends, and competitors.
• Ensure systems and methods are implemented in your areas of responsibility.
• Set local range priorities according to IKEA of Sweden’s overall range strategy.

People Management

• Support shopkeepers in conducting competitor analysis and take actions based on results.
• Commit to developing the Sales team and securing their training on the IKEA Concept and key guidelines.
• Empower, support, and coach Sales co‑workers to perform better and grow.
• Cultivate an environment where the IKEA culture is a living reality and diversity is valued.

Sustainability

• Secure local adaptation of global and country directions to support the total business agenda and more People and Planet Positive IKEA.
• Ensure alignment, budget, and resources are in place to advance the sustainability agenda.
• Enable and follow up on sustainability performance and progress using Group tools and methods.
• Facilitate integration and implementation of sustainability by providing support with information, best practices, tools, and methods.

Required Skills To Be Successful:

• Strategic, analytical, and tactical abilities.
• Excellent communication and interpersonal skills.
• Ability to multitask and attention to detail.
• Leadership skills and the ability to cope with a high workload.

What Qualifies You For The Role:

• High School Credential required.
• Minimum of 2‑5 years of retail experience.
• Several years of IKEA shopkeeper experience in one or several business areas preferred.
• Strong understanding and interest in home furnishings and customer service.

We’re here to provide excellent service but a little help from you can ensure a five‑star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well‑crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.