Sales Support Specialist

Albemarle Middle East FZE; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A global specialty chemicals company is looking for a Sales Support Specialist in Dubai. The ideal candidate will assist the sales team and Country Manager with administrative tasks, manage contracts, and ensure order fulfillment. Candidates should have a Bachelor's degree and at least 2 years of relevant experience. Proficiency in Salesforce and MS Office is essential, along with strong communication skills. The position offers competitive compensation and comprehensive benefits. Join us as we shape the future together.

Benefits

Competitive compensation

Comprehensive benefits package

Resources for personal growth

Qualifications

• Minimum 2 years experience as Sales Support / sales coordinator / customer service representative.
• Able to work independently with timely reports on progress and challenges.
• Fluent in English.

Responsibilities

• Assist the Country Manager in admin tasks.
• Support the sales team in managing contracts, forecasting, and reports.
• Ensure seamless order fulfillment.

Skills

Salesforce (SFDC)

MS Office

Communication skills

Problem solving

Organization

Customer service

Education

Bachelors Degree in Commerce or administration

Tools

Docusign

SAP

Job description

Job Description

Albemarle is hiring for a Sales Support Specialist. This position is inoffice and located in Albemarle Dubai office.

What You Will Do

• Assist the Country Manager in admin tasks for the UAE legal entities.
• Assist the sales team in preparing quotes, managing contracts in Docusign, forecasting in IBP / SFDC, keeping up the opportunity pipeline, complete new account creation, run the various reports for country manager such as stocks in the two warehouses, keep the sales records updated in the SFDC, enter QNs for customer feedback, help AR team to follow up on payments.
• Provide support in filling customers questionnaires related to products / sustainability.
• Route web requests to the relevant sales representative.
• Manage request from smaller customers of the region.
• Back up CSR activities for Aramco sales.
• Help in registering the legal entities with different customers.
• Ensure seamless order fulfillment.
• Coordinate with EU sales support to make sure tasks are completed on time including backup during vacations.

What You Bring

Required:

• Bachelors Degree in Commerce or administration or equivalent.
• Minimum 2 years experience as Sales Support / sales coordinator / customer service representative.
• Proficiency in Salesforce (SFDC) software, MS office and other management systems such as SAP.
• Business Acumen.
• Able to work independently with timely reports on progress and challenges.
• Fluent in English.

Preferred:

• Preference will be given to someone who has strong communication and interpersonal skills.
• Excellent organization and time management abilities.
• Problem solving mindset and attention to detail.

Benefits of Joining Albemarle

• Competitive compensation

• Comprehensive benefits package

• A diverse array of resources to support you professionally and personally.

We are partners to one another in pioneering new ways to be better for ourselves, our teams and our communities. When you join Albemarle you become our most essential element and you can anticipate competitive compensation, a comprehensive benefits package and resources that foster your wellbeing and fuel your personal growth. Help us shape the future, build with purpose and grow together.

Required Experience:

Unclear Seniority