Sales Operations Executive

BEYOND Developments; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A real estate company in Dubai is looking for a Sales Admin to manage walk-in customer transactions and payments accurately. The ideal candidate should possess a Bachelor's degree and have 1 to 3 years of experience in sales admin operations. Key responsibilities include performing KYC checks, generating financial reports, and ensuring smooth cashiering operations. Excellent organizational and communication skills are essential for this role. Candidates proficient in MS Office and CRM systems will be highly regarded.

Qualifications

• 1 - 3 years of experience in sales admin operations.

Responsibilities

• Handle walk-in customer transactions daily.
• Process all incoming payments accurately.
• Perform Know Your Customer (KYC) checks.
• Generate daily, weekly, and monthly financial reports.
• Manage the day-to-day cashiering and sales operations.

Skills

Organization and multi-tasking

Interpersonal skills

Strong communication skills

Proficiency in MS Office (Excel, Word, PowerPoint)

CRM System (Salesforce)

Education

Bachelors Degree / Intermediate Institute

Job description

The Role:

1. Handle walk-in customer transactions daily, ensuring smooth, efficient, and accurate service
2. Handle all incoming payments, including cash, checks, and electronic transfers for property sales, installment plans, and associated charges (e.g., NOC fees, late payment fees, RERA fees, title deed charges).
3. Verify and process customer payments, ensuring accuracy in transactions and account updates.
4. Perform Know Your Customer (KYC) checks using official systems and maintain a detailed record.
5. Reconcile payments daily, preparing and posting receipts while resolving any discrepancies that arise.
6. Manage large cash volumes and report on cash and banking transactions regularly.
7. Maintain accurate records for postdated and security deposit checks, ensuring proper storage and tracking
8. Prepare and issue deposit slips for all check deposits and ensure timely handover to the finance department for banking
9. Support the team by preparing and organizing sales reports, tracking the status of customer payments, and updating the CRM system with sales data.
10. Process and track transactions through POS systems for different real estate projects, ensuring smooth operation and accurate financial tracking
11. Generate daily, weekly, and monthly financial reports detailing sales, payments, and outstanding balances, and submit these to management for review.
12. Perform account reconciliation to ensure all sales, payments, and receipts are accurately recorded in the financial system
13. Manage the day-to-day cashiering and sales operations for the branch, ensuring smooth coordination between sales, finance, and project management teams.

Competencies:

• Minimum Required Education : Bachelors Degree / Intermediate Institute
• Average Years of Experience: 1 - 3 years of experience in sales admin operations
• Required Skills: Organization and multi-tasking, interpersonal skills, strong communication skills and proficiency in MS Office (Excel, Word, PowerPoint) , CRM System (Salesforce)