Sales Manager

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel company in Abu Dhabi seeks an experienced Account Manager to manage key accounts and drive business development. The ideal candidate will possess a Bachelor's degree in Business or Hospitality and proven sales experience within the hospitality industry. Strong communication, negotiation, and organizational skills are essential. This role offers a competitive salary, training opportunities, and comprehensive health benefits.

Benefits

Competitive salary and compensation

Training and development opportunities

Career advancement

Health and wellness benefits

Employee recognition programs

Work-life balance policies

Transportation services

Employee wellness programs

Qualifications

• Proven experience in sales within the hospitality or related industry.
• Able to manage multiple client needs effectively.
• Professional demeanor with a focus on customer service excellence.

Responsibilities

• Manage and grow a portfolio of key accounts across assigned market segments.
• Identify and pursue new business opportunities through proactive sales calls.
• Develop and present proposals, negotiate contracts, and close deals.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Proficiency in Microsoft Office Suite

Goal-oriented and self-motivated

Organizational skills

Time management skills

Customer service focus

Education

Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field

Tools

CRM tools

Job description

Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

Stunning Waterfront Setting: Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations: Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining: Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities: Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service: At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Job Description

Account Management: Manage and grow a portfolio of key accounts across assigned market segments, ensuring regular engagement and retention.

• Business Development: Identify and pursue new business opportunities through proactive sales calls, networking, and participation in industry events.
• Sales Execution: Develop and present proposals, negotiate contracts, and close deals in line with company objectives and client needs.
• Market Analysis: Monitor competitor activities, market trends, and client needs to develop tailored sales strategies.
• Reporting: Maintain accurate records of sales activities and prepare regular reports on sales performance, forecasts, and achievements.
• Collaboration: Work closely with Revenue, Marketing, and Event teams to ensure alignment on pricing, promotions, and service delivery.
• Client Visits & Inspections: Organize and conduct site inspections and property tours for prospective clients.
• CRM Management: Update and manage client information using the company’s CRM system, ensuring data accuracy and timely follow-up.
• Event Representation: Represent the property at trade shows, exhibitions, and sales missions to promote brand visibility and business growth.
• Compliance: Adhere to company policies, sales procedures, and legal requirements in all client interactions and transactions.

Qualifications

Language: German or Russian Speaker.

Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.

Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.

Food Safety & Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, maintenance, communication, and preparation practices across all departments.

Skills

• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field.

• Proven experience in sales within the hospitality or related industry.

• Strong interpersonal, communication, and negotiation skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM tools is a plus.

• Goal-oriented and self-motivated with a track record of meeting or exceeding targets.

• Strong organizational and time management skills.

• Ability to work effectively under pressure and manage multiple client needs.

• Professional demeanor with a focus on customer service excellence.

Benefits

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.