Sales Coordinator

Visen Polymers FZE; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A manufacturing company in Sharjah is seeking a Sales Coordinator to support the sales function, manage customer orders, and ensure timely deliveries. The ideal candidate should be proficient in Microsoft Office and possess strong communication skills for interacting with customers and internal teams. A competitive salary package, medical insurance, and transportation from Ajman are included in the benefits. This role demands attention to detail and the ability to resolve sales issues efficiently.

Benefits

Competitive salary package

VISA and Medical Insurance

Transportation provided

Qualifications

• Ability to coordinate sales-related activities to achieve sales plans.
• Strong communication skills for customer and internal team interaction.
• Efficiency in processing orders and resolving sales-related issues.

Responsibilities

• Support sales functions and coordinate activities.
• Manage sales for assigned customers.
• Ensure timely delivery of goods to customers.
• Respond to sales queries via various communication channels.

Skills

Proficient in Microsoft Office

Sales reporting

Customer communication

Job description

Responsibilities

• Supporting sales function and coordinating sales-related activities within the company, to achieve sales plan.
• Contribute to Customer satisfaction by ensuring the accuracy and timely processing of orders.
• Managing the sales-related activities for the assigned customer.
• Supporting/Coordinating with the H.O sales team, Marketing.
• Ensuring the timely delivery of goods to customers.
• Coordinating with customers on vessel schedules and getting confirmation on draft documents.
• Sending an information and providing the documents to the customer once the material is left from the plant.
• Update the tracking details to the customer upon the delay in the arrival of shipment at the destination and coordinate with our team accordingly.
• Facilitate the resolution of sales related issues with customers & team.
• Responding to sales queries via phone, email, and written communication, and informing internal teams, the sales team at the head office, and customers.
• Coordinate with Marketing and QC team on the sample requirement.
• Arranging the sample deliveries to the customer. (Local) Thru. Driver. (Export) via Courier.
• Arranging and verifying documents with approval from the accounts department based on payment and direct courier requirements.
• Monitoring the daily despatched records and sharing the orders to the management.
• Verifying SGS documents and forwarding it for the client and supervisor approval.
• Following up on payments related to advance payment customers.
• Gather pending deliveries and passing the information to the relevant department.
• Following with the respective team to proceed with the shipment with an approval from the customer.
• Internal Coordination with the driver for the timely deliveries of samples & documents.
• In the absence of the Sales Assistant, the responsibility of preparing export documents and coordinating sample deliveries via courier will be undertaken.

Qualifications

• Proficient in Microsoft Office and any other software related to record keeping.
• Sample report as and when requested by marketing team.
• Sales related report as and when requested by Marketing team.
• Daily wise dispatch order forwarding it to Management.
• Pending order details as and when requested by the customer.

Key Internal Interfaces

• Executive Director, Marketing Manager, Production Manager, Assistant Manager, Sr. Officer QC/QA, Sr. Accountant & Logistics team.

Benefits

• Competitive salary package
• VISA , Medical Insurance & other benefits as per UAE law.
• Transportation provided : From Ajman (Lulu Hypermarket) to Company.