Sales Coordinator

FAIRMONT; Ras Al Khaimah; On-site; AED 35,000 - 50,000; Full time

Job summary

A luxury hotel in Ras Al Khaimah is seeking a Sales Coordinator to support the Sales team with administrative tasks, client interactions, and sales activities. The ideal candidate has a degree in Business or related fields and 1-2 years of sales coordination experience, preferably in the hospitality sector. Proficiency in English and Russian is highly preferred, along with strong organizational skills and a client-focused mindset.

Benefits

Competitive package

Development opportunities

Qualifications

• 1-2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
• Excellent English communication skills; Russian proficiency highly preferred.

Responsibilities

• Provide administrative support to the Sales team.
• Coordinate site inspections, familiarization trips, and client visits.
• Respond to client inquiries and maintain strong relationships.

Skills

Sales coordination

Strong communication skills

Multitasking

Organizational skills

Client-focused mindset

Education

Bachelor’s degree in Business, Sales, Marketing, or related field

Tools

Microsoft Office

CRM systems

Job description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

The Sales Coordinator – provides administrative, organizational, and sales support to the Sales team at SO/ Ras Al Khaimah. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives.

Key Responsibilities

Sales Support

• Assist the Director of Sales and Sales Managers in managing accounts within themarkets.
• Prepare proposals, contracts, and official correspondence for clients and partners.
• Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.

Coordination & Administration

• Coordinate site inspections, familiarization trips, and client visits for partners.
• Act as a liaison between the Sales team and hotels to ensure effective communication and smooth workflow.
• Support the preparation of presentations, reports, and market analyses.
• Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.

Client Interaction

• Respond promptly to client inquiries, requests for information, and general correspondence.
• Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the region.
• Follow up on pending proposals, contracts, and payments to ensure timely closure.

Sales Activities

• Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the markets.
• Support promotional campaigns and marketing initiatives targeted at the region.
• Track and report monthly sales activities, revenues, and market trends.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 1–2 years of experience in sales coordination, front desk or reservation departments, preferably in hospitality, tourism, or luxury travel.
• Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
• Strong knowledge of the CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Strong organizational skills with attention to detail.
• Ability to multitask, work under pressure, and meet deadlines.
• Positive attitude, team-oriented, and client-focused mindset.

Additional Information

What awaits you…

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.