Sales Coordinator

We One; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic organization in Dubai is seeking a Sales Coordinator to support both the sales and operations teams. The role involves assisting in proposals, managing CRM systems, and ensuring effective communication across departments to enhance customer satisfaction and operational efficiency. Ideal candidates will possess a Bachelor's degree, have over 5 years of relevant experience, and demonstrate strong organizational and multitasking abilities. Proficiency in Microsoft Office, especially Excel, is essential.

Qualifications

• 5+ years experience in sales coordination and operations support.
• Ability to maintain accuracy in CRM systems and sales pipelines.
• Strong ability to streamline processes and recommend improvements.

Responsibilities

• Support sales team with proposals, contracts, and presentations.
• Coordinate with operations for seamless process executions.
• Compile sales reports and monitor performance KPIs.

Skills

Strong organizational skills

Multitasking skills

Proficiency in Microsoft Office

Communication skills

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Job Summary

The coordinator will support the sales team and operational functions of the organization. This role ensures smooth communication between departments, assists in processing sales activities, and helps execute operational tasks to improve efficiency and customer satisfaction.

Job Description

Sales Support

• Assist the sales team with preparing proposals, initiate the contracts review, and preparing presentations.
• Maintain and update sales pipelines, CRM systems, and tracking sheets daily to ensure accuracy.
• Conduct initial qualification of leads and route them to the appropriate sales representatives.
• Coordinate with customers to gather requirements, schedule meetings, and follow up on inquiries.
• Compile weekly, monthly, and quarterly sales reports, including revenue forecasts and performance KPIs.
• Generate sales reports, performance metrics, and forecasts for management review.

Operations Support

• Coordinate with the operations team to ensure seamless process.
• Help streamline processes by identifying inefficiencies and recommending improvements.
• Support communication between departments to resolve customer or operational issues quickly.
• Ensure compliance with company policies, SOPs, and quality standards.
• Clarify processes related to attendance, performance, conduct, and workplace expectations.
• Promote a strong safety culture. Foster a positive and proactive safety culture within the organization by encouraging employee participation and recognizing safe work practices.

Required Criteria

• Bachelors degree
• 5+ years experience in sales coordination and operations support
• Proficiency in Microsoft Office, especially MS Excel
• Strong organizational and multitasking skills