Sales Associate

Rivoli Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury retail company in Dubai is seeking a customer-oriented sales professional. Responsibilities include providing superior service, understanding customer needs, advising on products, and achieving sales targets. Ideal candidates will have at least 2 years of sales experience in luxury retail and be fluent in English, with a preference for Chinese speakers. Immaculate personal presentation and strong communication skills are essential.

Qualifications

• Selling experience of at least 2 years preferably in luxury retail.
• Fluent in English, both spoken and written.
• Specific requirements for Chinese speakers only.

Responsibilities

• Provide superior customer service and maintain customer relationships.
• Advising and understanding customer needs.
• Achieve sales targets and focus on increasing sales.

Skills

Customer service

Sales techniques

Communication

Numerical ability

IT skills

Education

Graduate or Diploma in business administration, sales or related courses

Job description

Job Description

• Displaying enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices and services
• Advising customers on product ranges best suited to their needs
• Achieving the sales target and focus on increasing sales by using advanced sales techniques
• Focusing on up selling / cross selling
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices

Profile

• Specific requirements for Chinese speakers only
• Graduate or a Diploma in business administration, sales or related courses
• Selling experience of at least 2 years preferably in luxury retail
• Excellent communication (including spoken and written English)
• Strong selling skills & customer oriented
• Confident, friendly & engaging personality
• Well-mannered and polite
• Immaculately groomed & physically fit
• Good numerical ability and IT skills