Sales Associate

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Dubai seeks a Sales Associate to provide exceptional customer service and maintain shop standards. The ideal candidate will have a High School degree, fluency in English, and proficiency in MS Office. Responsibilities include greeting customers, managing transactions, and handling inventory. A background in sports is a plus. This role offers an opportunity to work in a dynamic retail environment, emphasizing teamwork and customer focus.

Qualifications

• High School Degree required.
• Fluency in English is mandatory.
• Proficiency in MS Office is essential.
• Active participation in at least one sporting activity preferred.

Responsibilities

• Greet customers and ensure their needs are met promptly.
• Maintain shop cleanliness and organization.
• Provide exceptional customer service through upselling.
• Manage cash register transactions accurately.

Skills

Fluency in English

Proficiency in MS Office

Customer Focus

Teamwork

Communication Skills

Initiative

Planning and Organizing

Education

High School Degree

Job description

Job Description - Sales Associate (SAL001439)

Responsibilities

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
• Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
• Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Handle cash register and transactions with the customers in an effective and accurate manner as required
• Specific for Fashion: Take accurate measurements for any needed alteration, assume price according to set price list (when applicable) and coordinate needed alterations

Qualifications

• High School Degree
• Fluency in English
• Proficiency in MS office
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
• Specific for Sports Goods retail: Active participation in at least one sporting activity
• Planning and Organizing: level 1
• Self - Development: level 2
• Communication Skills: level 2
• Customer Focus: level 1
• Initiative: level 2
• Teamwork: level 2

Organization

Primary Location

United Arab Emirates-UAE, Dubai, Mirdif City Center