Sales Advisor

Al Tayer Motors; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury retail group is looking for a Sales Advisor to join their team at the Armani Exchange in Dubai. The ideal candidate will deliver outstanding customer service, assist customers with product selections, and maintain store standards. A high school qualification and 1 to 2 years of retail sales or customer service experience are required for this role, where you will be demonstrating products while ensuring customer satisfaction and cultivating loyalty.

Qualifications

• 1 to 2 years retail sales or customer service experience.
• Experience in maintaining store standards and product knowledge.

Responsibilities

• Welcome and greet customers to ensure excellent service.
• Identify customer needs and recommend appropriate products.
• Handle cash transactions and maintain accurate records.
• Manage customer complaints and ensure satisfaction.
• Maintain organized displays and check stock levels.

Skills

Customer service excellence

Product demonstration

Cash handling

Complaint resolution

Stock management

Education

High school qualification

Job description

Sales Advisor - Armani Exchange - Mirdiff City Centre

Job Description

About Us

As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the Beauty, Home, Fashion and Hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!

About the Role

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Responsibilities

What You’ll Be Doing

Functional Roles and Responsibilities

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
• Maintain personal grooming standards as advised by the Store Manager.
• Maintain clean and organized display, fitting rooms and stock areas.
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system.
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

Qualifications

About You

Education/Certification and Continued Education

• High school qualification

Years of Experience

• 1 to 2 years retail sales or customer service experience