Russian-Speaking Lobby Concierge — Guest Experience

1st-jobs.com; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Abu Dhabi seeks a Russian-speaking Lobby Ambassador to provide exceptional guest service. Responsibilities include welcoming guests, assisting with check-in/out, and offering information about amenities. Ideal candidates should possess fluency in Russian and experience in a customer-facing role within the hospitality industry. The role offers a competitive and negotiable salary along with numerous benefits including duty meals, housing accommodation, and health insurance.

Benefits

Free duty meals

Housing accommodation

Air tickets back home every 2 years

Health insurance

Additional perks and benefits

Qualifications

• Previous experience in a customer-facing role, preferably in the hospitality industry.
• Ability to remain calm and composed under pressure.
• Must be eligible to work in Abu Dhabi, UAE.

Responsibilities

• Welcome guests upon their arrival to the hotel lobby.
• Assist guests with check-in and check-out procedures.
• Provide information about hotel amenities and services.
• Handle guest inquiries and resolve issues promptly.
• Maintain a professional and welcoming atmosphere in the lobby.
• Coordinate with other departments for guest experiences.
• Assist with concierge services like booking reservations.
• Uphold high standards of cleanliness in the lobby.

Skills

Fluency in Russian language

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Knowledge of local attractions

Job description

A leading hotel chain in Abu Dhabi seeks a Russian-speaking Lobby Ambassador to provide exceptional guest service. Responsibilities include welcoming guests, assisting with check-in/out, and offering information about amenities. Ideal candidates should possess fluency in Russian and experience in a customer-facing role within the hospitality industry. The role offers a competitive and negotiable salary along with numerous benefits including duty meals, housing accommodation, and health insurance.