Route Sales Representative

Apparel Group; Umm Al Quwain; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading distribution company in the UAE is seeking a Delivery Driver to ensure timely deliveries and promote company products. Candidates must have a valid driving license and experience operating a 3-ton truck. Responsibilities include managing deliveries, handling cash transactions, and building strong customer relationships. Ideal candidates possess sales-oriented skills and prior experience in distribution environments. A high school diploma is required; a college degree is preferred.

Qualifications

• Prior experience in water, food, or FMCG distribution.
• Must be physically fit to handle 5-gallon bottles and cartons.
• Strong communication skills and reliability.

Responsibilities

• Operate the delivery truck safely and in compliance with traffic regulations.
• Execute daily delivery schedules and maintain accurate delivery records.
• Promote company products and handle cash transactions accurately.

Skills

Valid manual driving license

Experience operating a 3-ton truck

Strong customer service skills

Sales-oriented mindset

Knowledge of safe driving practices

Ability to handle cash transactions

Education

High school diploma or equivalent

College degree preferred

Job description

How you will make an impact (Key responsibilities):

Vehicle & Safety

• Operate the delivery truck safely and in compliance with traffic regulations and company policies.
• Conduct daily vehicle inspections, checking fuel, oil, water, tires, lights, and brakes to ensure roadworthiness.
• Maintain cleanliness and proper condition of the truck at all times.
• Immediately report any mechanical issues, breakdowns, or safety concerns to the supervisor.
• Ensure adherence to safety protocols during loading, unloading, and driving.

Delivery Operations

• Execute daily delivery schedules, ensuring timely and accurate delivery of products to customers.
• Load and unload 5-gallon water bottles and cartons efficiently, ensuring proper handling to avoid damage.
• Collect empty bottles from customers and replace them with new ones as per order requirements.
• Maintain accurate delivery records and submit customer visit reports when required.
• Navigate routes effectively to optimize delivery time and fuel efficiency.

Sales & Cash Management

• Promote company products to existing and potential customers to achieve assigned sales targets.
• Handle all cash transactions, invoices, and receipts with accuracy and accountability.
• Maintain proper documentation for all sales and collections, ensuring compliance with company policies.
• Build and maintain strong relationships with customers to encourage repeat business and brand loyalty.
• Lead and supervise the Assistant / Helper during deliveries to ensure smooth operations.

Market Awareness & Reporting

• Monitor competitor activities, pricing strategies, and customer feedback during route visits.
• Report market trends, customer complaints, and operational challenges promptly to the supervisor.
• Provide insights to improve service quality and identify opportunities for business growth.

Qualifications & Skills

• Valid manual driving license with experience operating a 3-ton truck.
• Prior experience in water, food, or FMCG distribution.
• Physically fit to handle 5-gallon bottles and cartons; minimum height of 165 cm.
• Strong knowledge of safe driving practices and ability to inspect and maintain delivery vehicles.
• Familiarity with route planning for efficient and timely deliveries.
• Proven ability to handle cash transactions accurately and maintain proper documentation.
• Excellent customer service skills with the ability to build and maintain strong relationships.
• Sales-oriented mindset with experience in promoting products and achieving targets.
• Good market awareness and ability to report competitor activities and customer feedback.
• Strong communication skills, reliability, and ability to lead and guide assistants during deliveries.
• Manage daily sales and deliveries, ensuring timely and accurate order fulfillment.
• Maintain a safe driving record, adhering to traffic rules and company safety guidelines.
• Provide exceptional customer service, addressing inquiries and building client relationships.
• Identify business opportunities and collaborate with the sales team for strategy development.
• Ensure proper inventory management and vehicle organization for efficient operations.
• Complete sales reports, offering valuable insights on customer interactions and market trends.
• Stay updated on product knowledge and communicate promotions to customers.
• Assist in resolving customer complaints promptly, maintaining high satisfaction levels.
• Uphold a professional appearance, representing the company's brand and values.
• Adapt to schedule changes and work additional hours as needed, demonstrating flexibility.
• High school diploma or equivalent, with a college degree preferred.
• Valid driver's license with a clean record and ability to pass background checks.
• Excellent communication skills, customer‑centric approach, and a friendly attitude.
• Organized and detail‑oriented with multi‑tasking and prioritization abilities.
• Physically capable of handling product deliveries, involving heavy lifting.
• Basic mathematical skills for accurate order processing and inventory management.
• Proficiency in basic office software and a willingness to learn company systems.
• Independent decision‑making skills for working with minimal supervision.
• Adaptable and flexible, accommodating schedule changes and extra hours.
• A positive mindset and a passion for delivering exceptional customer service.