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Retail Operations Manager

Cygnify

Dubai

On-site

AED 120,000 - 200,000

Full time

2 days ago
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Job summary

A large global retailer in Dubai is seeking a Retail Operations Manager to oversee operations for 25 stores. The ideal candidate will drive sales, manage a team of 100 staff, and ensure operational excellence while delivering exceptional customer experience. Candidates should have 5-8 years of relevant experience in retail operations and a proven track record in managing teams and P&L responsibilities. This is an opportunity to join a dynamic team and shape the retail experience in a competitive market.

Qualifications

  • 5-8 years experience in retail operations or multi-store management.
  • Proven track record of managing large teams and store networks.
  • Strong commercial analytical and negotiation skills.

Responsibilities

  • Manage day-to-day operations of 25 retail stores.
  • Drive sales performance, P&L ownership, and KPI achievement.
  • Lead, train, and motivate a team of 100 employees.

Skills

Retail operations experience
Team management
Sales performance analysis
P&L ownership
Job description

Role: Retail Operations Manager Location: Dubai

We are partnering with a large global retailer who is seeking a Retail Operations Manager to manage their 25 stores. The ideal candidate will drive sales, ensure operational excellence, and lead a team of 100 staff while delivering exceptional customer experience.

Key Responsibilities
  • Manage day-to-day operations of 25 retail stores.
  • Drive sales performance, P&L ownership, and KPI achievement.
  • Oversee stock replenishment, seasonal launches, and promotions.
  • Lead, train, and motivate a team of 100 employees (4-5 direct reports).
  • Ensure strong stakeholder management with HQ, mall management, and PR.
  • Implement marketing and branding initiatives in coordination with HQ.
Requirements
  • 5-8 years experience in retail operations / multi-store management.
  • Proven track record of managing large teams and store networks.
  • Strong commercial analytical and negotiation skills.
  • Experience in P&L ownership and sales forecasting.
  • Open to travel and willing to work on weekends.
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