Restaurant Floor Manager

Miray Holdings; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading dining experience provider located in Jumeirah 1, Dubai is seeking a passionate and organized Restaurant Floor Manager fluent in Russian and English. The ideal candidate will manage daily operations, supervise staff, and ensure exceptional service standards while handling guest feedback effectively. Strong leadership skills and problem-solving abilities are essential. This role offers competitive pay and healthcare benefits.

Benefits

Competitive pay

Healthcare

Qualifications

• Proven experience as a Restaurant Manager or similar role in a hospitality setting.
• Fluency in Russian and English; additional languages are a plus.
• Excellent communication and interpersonal skills to connect with diverse guests and staff.

Responsibilities

• Manage the daily operations of the restaurant floor, ensuring exceptional service standards.
• Supervise and train front‑of‑house staff, fostering a positive team environment.
• Monitor restaurant performance metrics, including sales, labor costs, and guest feedback.

Skills

Fluency in Russian

Strong leadership

Excellent communication

Problem-solving skills

Tools

Restaurant management software

POS systems

Job description

At Miray Holdings, we believe in creating unforgettable dining experiences. Located in the vibrant area of Jumeirah 1, Dubai, our restaurant is committed to outstanding food, exemplary service, and a warm atmosphere. We are currently seeking a passionate and organized Restaurant Floor Manager who is a fluent Russian speaker to join our exceptional team. If you have experience in restaurant management and a deep dedication to guest satisfaction, this is the perfect opportunity for you to make a significant impact on our operations and guest experience.

Key Responsibilities

• Manage the daily operations of the restaurant floor, ensuring exceptional service standards are upheld at all times.
• Supervise and train front‑of‑house staff, fostering a positive team environment and promoting professional development.
• Oversee reservations, greeting guests, and ensuring their dining experience exceeds expectations.
• Collaborate with kitchen and bar teams to maintain service flow and uphold quality standards.
• Handle guest feedback and resolve any conflicts or issues effectively to ensure customer satisfaction.
• Monitor restaurant performance metrics, including sales, labor costs, and guest feedback.
• Implement operational policies and procedures to improve service efficiency.
• Assist in the planning and execution of special events and promotions.

Qualifications

• Proven experience as a Restaurant Manager or similar role in a hospitality setting.
• Fluency in Russian and English; additional languages are a plus.
• Strong leadership and team management skills, with a focus on training and development.
• Excellent communication and interpersonal skills to connect with diverse guests and staff.
• Ability to manage a high‑pressure environment while maintaining quality service.
• Strong problem‑solving skills and adaptability in a dynamic setting.

Additional Requirements

• Flexibility to work evening shifts, weekends, and holidays as required.
• Knowledge of restaurant management software and POS systems.

Benefits

• Competitive pay
• Healthcare