Residence Concierge: Elevate Guest Experiences

Tribute; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai is looking for a dedicated Guest Services professional. This role involves responding to guest requests, providing information about the property and local amenities, and ensuring guest satisfaction. Ideal candidates should have a high school diploma, and while no previous experience is needed, strong communication skills and a commitment to service are essential. Join a team that values cultural diversity and aims to create memorable experiences for all guests with best practices in service excellence.

Qualifications

• No related work experience required.
• No supervisory experience required.
• No licenses or certifications necessary.

Responsibilities

• Respond to guest requests for special arrangements or services.
• Gather and provide information about property and amenities.
• Document guest calls, requests, and concerns.
• Monitor club lounge for service and safety.
• Comply with safety and quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

A hospitality company in Dubai is looking for a dedicated Guest Services professional. This role involves responding to guest requests, providing information about the property and local amenities, and ensuring guest satisfaction. Ideal candidates should have a high school diploma, and while no previous experience is needed, strong communication skills and a commitment to service are essential. Join a team that values cultural diversity and aims to create memorable experiences for all guests with best practices in service excellence.