Reservations & Guest Services Specialist

Marriott Hotels Resorts; Ajman; On-site; AED 30,000 - 50,000; Full time

Job summary

A leading global hotel chain in Ajman is seeking dedicated individuals for various positions, focusing on delivering exceptional guest service. Responsibilities include processing reservation requests and ensuring guest satisfaction by accommodating special requests while maintaining professionalism. The ideal candidate will have a high school diploma or G.E.D. equivalent, with no required related work or supervisory experience. Join a diverse workforce committed to inclusive hiring practices.

Qualifications

• Ability to process reservation requests and changes efficiently.
• Strong communication skills and guest service orientation.
• Ability to maintain confidentiality and protect company assets.

Responsibilities

• Process all reservation requests received by phone, fax, or mail.
• Explain policies and accommodate special requests from guests.
• Maintain professional appearance and positive relationships with guests and team.

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Ajman is seeking dedicated individuals for various positions, focusing on delivering exceptional guest service. Responsibilities include processing reservation requests and ensuring guest satisfaction by accommodating special requests while maintaining professionalism. The ideal candidate will have a high school diploma or G.E.D. equivalent, with no required related work or supervisory experience. Join a diverse workforce committed to inclusive hiring practices.