Senior Operational Manager

Jobgether; Remote; AED 293,000 - 368,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Business Professional who will engage in vital responsibilities involving the investigation of privacy violations. This remote role requires an individual with healthcare experience and fluency in Spanish. You will work collaboratively to ensure compliance with privacy standards and maintain integrity across operations. The position offers a dynamic work environment and professional development opportunities while directly contributing to enhancing trust in privacy practices.

Benefits

100% remote work flexibility

Access to professional development opportunities

Engage in meaningful work

Qualifications

• 5 years of healthcare experience required.
• Fluent in Spanish.
• Detail-oriented and able to manage tight deadlines.

Responsibilities

• Respond to all allegations of privacy violations.
• Conduct investigations of privacy incidents.
• Analyze data and contract terms to substantiate privacy allegations.

Skills

Investigatory skills

Interpersonal skills

Customer service skills

Communication skills

Analytical skills

Critical thinking

Education

Bachelor's degree

Graduate degree

Tools

Microsoft Office

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Business Professional - REMOTE. In this role, you will take on critical responsibilities pertaining to the investigation of privacy violations. Your work will ensure the integrity of privacy standards across various operations, impacting members and stakeholders positively. You'll engage with diverse teams and facilitate investigations while collaborating to uphold high ethical standards. This position primarily operates in a remote capacity, allowing flexibility while requiring collaboration across various time zones. Your skills will directly contribute to maintaining compliance and enhancing member trust across the organization.

Accountabilities

• Respond to all allegations of privacy violations.
• Conduct investigations of privacy incidents involving members, providers, and employees.
• Analyze data, contract terms, and documentation to substantiate privacy allegations.
• Apply regulatory and contractual requirements to the case investigation process.
• Perform data analysis to identify trends and patterns in privacy violations.
• Conduct interviews to gather evidence and additional insights.
• Compile, report, and present privacy incidents to regulatory agencies.
• Maintain documentation integrity for privacy incidents.
• Prepare reports for the Board of Directors as necessary.
• Develop and maintain relationships with key business units.

Requirements

• 5 years of healthcare experience required.
• Bachelor's degree required, preferred graduate degree.
• Fluent in Spanish.
• Proven investigatory skills.
• Effective interpersonal and customer service skills.
• Excellent oral and written communication skills.
• Intermediate/advanced skills in Microsoft Office tools.
• Strong analytical and critical thinking skills.
• Ability to work independently and collaboratively.
• Detail-oriented and able to manage tight deadlines.

Benefits

• 100% remote work flexibility.
• Opportunity to impact privacy compliance positively.
• Engage in meaningful work within the healthcare sector.
• Access to professional development opportunities.
• Dynamic work environment collaborating with diverse teams.