Relationship Officer

Sisco; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A financial institution in Dubai is seeking a Relationship Officer to acquire new customers and manage financial product sales. Candidates should have at least 1 year of banking experience and strong communication skills. This role emphasizes customer satisfaction and compliance with UAE banking regulations. Competitive salary range between ₹40,000 to ₹70,000 per month is offered.

Qualifications

• Minimum 1 year of experience in banking (India or UAE).
• Experience in Credit Card or Personal Loan Sales will be a strong advantage.
• Knowledge of basic banking operations, KYC, and compliance processes.

Responsibilities

• Acquire new customers through direct sales, referrals, and cold calling.
• Promote and sell Credit Cards, Personal Loans, savings accounts, and other retail financial services.
• Conduct field sales activities to achieve targets specifically for Credit Card and Personal Loan products.
• Build and maintain strong long-term customer relationships to achieve sales targets.
• Conduct client meetings to understand financial requirements and offer suitable banking solutions.
• Maintain an updated customer database and ensure timely follow-up.
• Achieve daily, weekly, and monthly sales targets set by the bank.
• Provide excellent customer service and ensure customer satisfaction at all times.
• Follow compliance, KYC, and banking regulations as per UAE standards.
• Participate in promotional activities and market campaigns to increase lead generation for Credit Card and Personal Loan segments.
• Prepare daily sales reports and share updates with the management team.

Skills

Strong communication and interpersonal skills

Excellent sales, negotiation, and convincing abilities

Customer-focused mindset with strong problem-solving skills

Ability to work under pressure and meet aggressive sales targets

Good presentation skills

Basic computer skills and familiarity with CRM/sales reporting tools

Education

Undergraduate degree in any discipline

Job description

Job Description – Relationship Officer (Dubai)

Salary: ₹40,000 – ₹70,000 per month (INR equivalent)

Location: Dubai

Nationality: India

Education: Graduate Degree (Mandatory)

Experience: Minimum 1 year of work experience in Banking (India or UAE)

Role Summary

The Relationship Officer will be responsible for acquiring new customers, managing banking relationships, cross‑selling financial products, and delivering excellent customer service. The role requires strong communication skills, sales orientation, and the ability to build long‑term client relationships in a competitive banking environment, with a strong focus on Credit Card and Personal Loan Sales.

Key Responsibilities

• Acquire new customers through direct sales, referrals, and cold calling.
• Promote and sell Credit Cards, Personal Loans, savings accounts, and other retail financial services.
• Conduct field sales activities to achieve targets specifically for Credit Card and Personal Loan products.
• Build and maintain strong long‑term customer relationships to achieve sales targets.
• Conduct client meetings to understand financial requirements and offer suitable banking solutions.
• Maintain an updated customer database and ensure timely follow‑up.
• Achieve daily, weekly, and monthly sales targets set by the bank.
• Provide excellent customer service and ensure customer satisfaction at all times.
• Follow compliance, KYC, and banking regulations as per UAE standards.
• Participate in promotional activities and market campaigns to increase lead generation for Credit Card and Personal Loan segments.
• Prepare daily sales reports and share updates with the management team.

Essential Qualifications

• Undergraduate degree in any discipline (Mandatory).
• Minimum 1 year of experience in banking (India or UAE).
• Experience in Credit Card or Personal Loan Sales will be a strong advantage.
• Knowledge of basic banking operations, KYC, and compliance processes.

Skills Required

• Strong communication and interpersonal skills.
• Excellent sales, negotiation, and convincing abilities.
• Customer‑focused mindset with strong problem‑solving skills.
• Ability to work under pressure and meet aggressive sales targets.
• Good presentation skills.
• Basic computer skills and familiarity with CRM/sales reporting tools.