Relationship Banker - Institutional Banking & Service

ADIB Group; Fujairah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking a Customer Relationship Officer responsible for managing banking products and ensuring quality service delivery to customers. The ideal candidate should possess broad knowledge of retail banking products, with skills in sales and management information systems. The role includes handling customer inquiries, managing documentation, and overseeing training for staff. Candidates should be familiar with UAE banking practices and regulatory standards.

Qualifications

• Experience in handling deposit and finance account inquiries.
• Knowledge of KYC policies and UAE banking regulations.
• Familiarity with Anti-Money Laundering regulations.

Responsibilities

• Manage documentation for deposit and finance accounts.
• Sell and cross-sell banking products.
• Oversee staff and contribute to their training and appraisal.

Skills

Broad knowledge of retail banking products

Sales skills

Management Information skills

Computer skills

Job description

A leading financial institution in Abu Dhabi is seeking a Customer Relationship Officer responsible for managing banking products and ensuring quality service delivery to customers. The ideal candidate should possess broad knowledge of retail banking products, with skills in sales and management information systems. The role includes handling customer inquiries, managing documentation, and overseeing training for staff. Candidates should be familiar with UAE banking practices and regulatory standards.