Regional Compliance Manager

Delivery Hero; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A multinational food delivery company seeks a Regional Compliance Manager in Dubai to oversee internal investigations regarding misconduct and compliance across the region. The role involves developing investigation procedures, leading whistleblower cases under the SpeakUp program, and ensuring adherence to labor laws. Candidates should have a bachelor's degree in a relevant field, 5-7 years of investigative experience, and strong communication skills. Fluency in English is required, and Arabic is preferred. Fulltime role, no remote work.

Qualifications

• 5-7 years of experience conducting internal investigations.
• Understanding of data privacy regulations and whistleblower protection.
• Experience managing case intake and post-investigation actions.

Responsibilities

• Lead and manage internal investigations across the region.
• Develop and maintain investigation procedures and standards.
• Prepare and deliver briefings and reports to leadership.
• Identify recurring issues and support remediation planning.

Skills

Strong written communication skills

Ability to handle sensitive investigations

Building trust with diverse stakeholders

Knowledge of labor laws

Fluency in English

Ability to navigate cross-border employment issues

Education

Bachelor's degree in Law or related field

Advanced degree or professional certifications

Job description

Role Summary

We are looking for a Regional Compliance Manager to lead and oversee internal investigations across our markets involving misconduct, fraud, bribery, corruption, conflict of interest, labor rights violations, discrimination, harassment, breaches of data protection, and owning the whistleblower framework. This role is critical in upholding our ethical standards, protecting employees’ rights, and ensuring compliance with internal policies and regulations across the region.

Whats On Your Plate

• Lead and manage the full lifecycle of internal investigations across the region involving corruption, bribery, conflict of interest, fraud, embezzlement, money laundering, discrimination, harassment, and other forms of misconduct or noncompliance.
• Allocate and prioritize investigation assignments based on case severity, resource availability, and regional risks.
• Act as the escalation point for complex, sensitive, or cross‑border cases ensuring objective and thorough handling.
• Develop and maintain investigation procedures, interview protocols, evidence handling standards, and reporting templates aligned with best practices and legal requirements.
• Regularly review ongoing cases and investigation reports submitted by others, providing feedback and ensuring quality control.
• Build strong relationships with Legal, HR, Data Privacy, Security, and regional business leadership to align on investigation handling and outcomes.
• Maintain a central case management log, ensure accurate documentation, and produce trend analyses and dashboards for senior leadership.
• Prepare and deliver briefings, periodic reports, and executive summaries of high‑profile investigations to GRC leadership and other stakeholders.
• Identify recurring issues, control gaps, or policy weaknesses and support remediation planning with the relevant teams.
• Lead whistleblower investigations under the company’s SpeakUp program, ensuring protection of reporters and timely follow‑up.
• Provide training, awareness sessions, or case learnings to business units to reinforce an ethical culture and prevent future misconduct.

Qualifications

• Bachelors degree in Law, Human Rights, Employment Law or a related field; an advanced degree (e.g., LLM, Masters in Compliance or Ethics) or professional certifications such as CFE or equivalent are a plus.
• 57 years of experience conducting internal investigations related to misconduct, discrimination, retaliation, labor rights violations, harassment, and whistleblower complaints, preferably in a multinational or regional context.
• Deep understanding of labor laws, employee protection, data privacy regulations, and whistleblower protection frameworks across the Middle East or broader regional jurisdictions.
• Demonstrated ability to handle sensitive investigations with independence, objectivity, and discretion, including fieldwork and employee interviews.
• Experience managing or overseeing case intake, triage, evidence gathering, report writing, and post‑investigation action planning.
• Strong written communication skills with the ability to prepare clear, factual, and legally sound investigation summaries and executive‑level briefs.
• Ability to navigate cross‑border employment issues and cultural dynamics while ensuring adherence to internal policies and applicable labor regulations.
• Familiarity with corporate grievance mechanisms, ethics hotlines, and whistleblower program governance is highly desirable.
• Skilled in building trust with diverse stakeholders, including Legal, HR, Business Units, and external counsel where necessary.
• Fluent in English; Arabic is highly preferred.
• Willingness and ability to travel within the region to support or lead onsite investigations.

Remote Work

No

Employment Type

Fulltime