Reference Technician UAE Nationals Only

Zayed University; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent educational institution in Abu Dhabi is seeking a Library Support Specialist to assist students, faculty, and staff with information resources and library services. The ideal candidate holds a Bachelor's degree in Library Science and has at least two years of library experience. Key responsibilities include maintaining library operations, providing technical support, and assisting in collection development. The position offers an attractive benefits package, including competitive salaries and healthcare coverage.

Benefits

Competitive salaries

Free housing

Annual vacation

Airline tickets for family

Educational subsidies for children

Healthcare provided

Qualifications

• Bachelor's degree in Library Science or relevant field required.
• Minimum of 2 years of library experience or equivalent combination of education and experience.
• English and Arabic language skills preferred.

Responsibilities

• Provide support at the reference desk to assist students, faculty, and staff.
• Maintains daily library services operations and performs tasks independently.
• Provides instructions and technical support to library users.
• Assists with compiling supply orders and collection development.

Skills

Electronic resource usage

Interpersonal communication

Library operations

Education

Bachelor's degree in Library Science or relevant field

Tools

Microsoft Office

Job description

Description

The Opportunity

The Library & Learning Commons Department seeks an incumbent to provide effective support at the reference desk to assist students, faculty, and staff in locating appropriate information resources; offers clerical and reference support to librarians and professionals.

This position is responsible for performing higher‑level paraprofessional functions and entry‑level professional activities. It works closely with faculty, staff, and students, and requires knowledge of print and electronic resources as well as reference tools.

Works under the direction of the Assistant Director Public Services but is very autonomous when functioning at the service desk.

The Responsibilities

• Maintains daily library services operations and performs tasks within established guidelines and procedures in an independent manner.
• Assists students and faculty with the selection and creation of relevant materials for assignments.
• Provides instructions and technical support to library users in the use of library material computers and equipment.
• Provides clerical and in‑class support for the information literacy program.
• Under the supervision of librarians drafts various brochures and bookmarks directed to the needs of different groups of users to explain reference and research tools.
• In cooperation with Technical Services personnel helps to improve the accuracy of collection and catalog records.
• Assists librarians in implementing instructional modules and instructing users in the use of online catalog and online databases.
• Participates in library programming committees, training scheduling of classes and special activities.
• Maintains library records, schedules, and daily statistics as required.
• Assists with compiling supply orders and collection development.
• Provides Circulation services, including creating reports on circulation activities and training new employees on how to use the Circulation module.
• Works with the Student workers and provides them with training, guidance, and feedback.
• Performs other relevant duties as needed and requested.

The Requirements

• Must possess a bachelor's degree in Library Science or a relevant field and a minimum of 2 years of library experience, or an equivalent combination of education, skill, or experience.
• Experience with using electronic resources and information technology skills.
• Willingness to work alone, serving both male and female library users during library operation hours as needed.
• Strong interpersonal and communication skills, both written and oral.

Other essential requirements

• Knowledge of Microsoft Office (Word, Excel, PowerPoint, Publisher, and Outlook) or similar software.
• Desired or preferred requirements:
  • Bilingual English/Arabic

The Benefits

The University's benefits package is highly attractive with competitive salaries, free of tax in the U.A.E.; cash housing, annual vacation, airline tickets for the employee and immediate family, educational subsidies for children, and healthcare provided to the employee and sponsored family members.

To Apply

In addition to completing the online application form, attach a cover letter, current CV, and the names and contact details of three professional references.

While we appreciate all applications you will be contacted only if you are selected for an interview.

For any further enquiries please contact

Required Experience

IC