Recreation Receptionist

Beach Rotana; Abu Dhabi; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading hotel in Abu Dhabi is seeking dynamic recreation professionals to manage pool and beach activities. Candidates should have a hospitality degree, strong customer service skills, and the ability to thrive in a fast-paced, multicultural environment. Ensure a welcoming atmosphere and promote available services while adhering to safety procedures.

Qualifications

• Ideally have a diploma or degree in hospitality with previous hotel experience.
• Good written and verbal English communication skills are essential.
• Computer skills are an advantage.

Responsibilities

• Oversee reservations, payments, and tracking for the pool and beach.
• Promote classes and activities offered within the club.
• Assist Fitness Instructor ensuring guests follow safety procedures.

Skills

Customer service skills

Teamwork

Multicultural communication

Adaptability

Education

Diploma/degree in hospitality

Job description

Overview

We are currently looking for dynamic and self-motivated recreation professionals who want to move their careers forward.

Responsibilities

• Oversee all reservations, payment and tracking procedures established for the pool, beach and recreation facilities as required
• Create a warm welcome and a friendly atmosphere
• Issue and retrieve locker keys and towels before and after use
• Promote all classes, activities and services offered within the club
• Post charges in micros that may be incurred by guests and members and carry out correct accounting procedures
• Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations
• Periodically check on the cleanliness and order of the locker facilities
• Ensure the reception area is tidy and clean and that all materials (e.g., towels, newspapers, magazines and advertising material) are readily available
• Encourage sales through full product and price knowledge of offered and available facilities

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality with previous work experiences within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essentials. Computer skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognising Differences
• Adaptability
• Customer Focus