Overview
We are seeking a professional and proactive Receptionist / Office Assistant to be the first point of contact for students, parents, and visitors at VRAcademi. The ideal candidate will ensure smooth day-to-day operations at the front office, support administrative functions, and provide assistance to the accounts, HR, and sales teams. This role is crucial in creating a welcoming environment and ensuring seamless student and office support.
Key Responsibilities
- Open VRAcademi and follow lab opening protocols to make it functional for classes.
- Greet and assist students, parents, and visitors with a friendly and professional approach.
- Manage incoming calls, emails, and WhatsApp messages related to student support and course inquiries; route to the sales team as required.
- Maintain an updated contact database of visitors and inquiries.
- Ensure a neat, welcoming, and professional environment in the lab.
- Organize and prepare VR accessories (charging, sanitizing headsets/controllers) before and after every class.
- Ensure all systems, lights, and ACs are switched off at closing.
Financial & Accounts Support
- Manage petty cash and maintain expense records.
- Assist accounts and sales teams with fee tracking, invoicing, and receipts.
- Prepare monthly administrative expense reports.
Office & Administrative Tasks
- Manage office supplies, stationery, and inventory.
- Maintain physical and digital filing systems for records, invoices, and receipts.
- Support HR functions such as attendance and leave record management.
- Maintain and track student classes and attendance on Classcard.
- Provide support to students during VR & immersive experiences.
- Troubleshoot basic lab devices and VR equipment issues.
Qualifications & Skills
- Bachelor’s degree or equivalent qualification preferred.
- Prior experience in front office, administration, or office assistant roles is an advantage.
- Strong communication and interpersonal skills.
- Basic knowledge of accounts and administrative processes.
- Tech-savvy with the ability to handle VR/immersive devices (training will be provided).
- Organized, detail-oriented, and able to multitask effectively.
Why Join Us
- At VRAcademi, you will be part of an innovative and dynamic environment that blends technology with creativity. This role offers opportunities to learn, grow, and contribute to a unique educational ecosystem.