Receptionist for Veterinary Clinic [ Dubai ]

Reap HR Consultancy; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading veterinary clinic in Dubai is seeking a Veterinary Receptionist to be the first point of contact for clients. The ideal candidate will have 2-4 years of experience and excel in a fast-paced environment, providing excellent service to both pet owners and their animals.

Benefits

Air ticket

Medical insurance

Visa

Paid allowances

Qualifications

• 2-4 years of experience in a similar role at a veterinary clinic.
• Strong communication skills in English; Arabic is a plus.
• Excellent interpersonal and organizational skills.

Responsibilities

• Greeting and welcoming pet owners and their animals.
• Managing appointment bookings via calls, WhatsApp, and social media.
• Educating clients about clinic services and pet care facilities.

Skills

Communication

Interpersonal

Organizational

Tech-savvy

Job description

Job Title: Veterinary Receptionist

Location: Dubai, UAE

Salary: AED 3500 - AED 5000

Industry: Veterinary / Animal Healthcare

Employment Type: Full-time

About the Hiring Company:

REAPHR is looking for a Veterinary Receptionist for a well-established and compassionate clinic in Dubai dedicated to offering high-quality medical services for pets. They are now seeking an enthusiastic and experienced Veterinary Receptionist to join their team as the first point of contact for clients, both humans and animals.

Who We're Looking For:

We are seeking a presentable, empathetic, and proactive receptionist who is passionate about animal care and excels in handling both people and pets. The ideal candidate should have 2-4 years of experience as a veterinary receptionist or veterinary nurse.

Attitude & Aptitude:

• Warm, professional, and well-groomed with a friendly demeanor
• Highly proactive and capable of multitasking in a fast-paced environment
• Ability to work under pressure while maintaining professionalism
• Empathetic and sensitive towards animals and their owners
• Solutions-driven with a positive, can-do attitude
• Organized, sharp, and capable of resolving issues promptly

Key Responsibilities:

• Greeting and welcoming pet owners and their animals
• Registering new pets and owners accurately in the clinic software
• Managing appointment bookings via calls, WhatsApp, chat, and social media
• Conducting appointment reminders and follow-ups
• Educating clients about clinic services, veterinary procedures, and pet care facilities
• Coordinating with vets and support staff for daily operations and emergencies
• Handling cash, POS transactions, electronic, and online payments
• Preparing invoices, bills, and official documents under veterinary guidance
• Supporting the team during surgeries, treatments, or urgent situations
• Taking on additional responsibilities as they arise in daily operations

Requirements:

• 2-4 years of experience in a similar role at a veterinary clinic (Receptionist or Veterinary Nurse)
• Strong communication skills in English (Arabic is a plus)
• Excellent interpersonal and organizational skills
• Tech-savvy with experience using veterinary or medical software systems

Salary & Benefits:

• Salary: AED 3500 - AED 5000, AIR TICKET, MI, VISA, OT, PAID allowances