Receptionist

AccorHotel; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in luxury hospitality invites you to join as a Receptionist at a premier hotel. In this dynamic role, you will be the first point of contact for guests, ensuring they feel welcomed and valued. Your expertise in managing reservations and providing exceptional service will enhance the guest experience, while your strong communication skills will help create lasting impressions. This is an exciting opportunity to be part of a collaborative culture that values innovation and personal growth, allowing you to make a significant impact in a luxurious environment.

Benefits

Growth Opportunities

Collaborative Culture

Employee Benefits

Qualifications

• Proven track record in luxury hospitality with exceptional service delivery.
• Strong communication and interpersonal skills to engage guests effectively.

Responsibilities

• Greet guests warmly and manage the check-in process smoothly.
• Handle reservations and provide insider tips for an exceptional stay.

Skills

Communication Skills

Interpersonal Skills

Problem Solving

Customer Service

Education

Bachelor's degree in Hospitality Management

Tools

Hotel Management Software

Job description

Summary:

Join us at Delano Dubai where luxury meets modern hospitality! As our Receptionist, you'll be the first face our guests see, setting the stage for an unforgettable experience. Your role is all about making guests feel welcome and ensuring they feel at home from the moment they arrive.

Key Responsibilities:

• Warm Welcome: Greet guests with a smile and provide a smooth check-in process, making every arrival feel special.
• Reservations Guru: Manage reservations with ease, accommodating special requests and keeping everything organized for a seamless stay.
• Guest Experience: Share insider tips about our luxurious amenities and local hotspots, helping guests make the most of their time with us.
• Administrative Whiz: Handle clerical tasks with precision, from managing communications to keeping records up to date.
• Billing Expert: Process payments accurately and address any questions with transparency and care.
• Team Player: Collaborate with colleagues across departments to ensure a cohesive and top-notch guest experience.
• Problem Solver: Address guest concerns with grace, turning challenges into opportunities for outstanding service.
• Brand Ambassador: Uphold the Delano standard in every interaction, making sure each guest feels valued and part of our unique community.

Qualifications:

• Luxury Experience: You have a proven track record in a luxury hospitality environment, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.
• Exceptional Skills: Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.
• Operational Knowledge: You're proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.
• Educational Background: A relevant educational qualification such as a Bachelor's degree in Hospitality Management or equivalent experience is preferred, aligning with our commitment to excellence.
• Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for personal and professional growth. If you have passion, the right attitude, and that essential spark, together we can create memorable experiences.

As a Receptionist, you will be the welcoming face of Delano Dubai, playing a vital role in creating a luxurious and seamless experience for our guests. Your commitment to providing exceptional service will be key in maintaining the hotel's reputation for elegance and sophistication.

Additional Information:

Why Join Us:

• Shape the future of an ultra-luxury hotel where your ideas and energy make a big splash.
• Dive into a culture that’s all about growth, collaboration, and having a blast along the way.
• Score sweet perks and benefits that celebrate your rockstar status in hospitality.

Apply Now:

If you're a dynamic Receptionist ready to make your mark in luxury hospitality, we want to hear from you! Send your resume and a compelling cover letter outlining why you're the perfect fit for Delano Dubai.

Remote Work:

No

Employment Type:

Full-time