Reception Team Lead - Preopening Hotel (Arabic-speaking)

Premier Inn Hotels LLC; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Reception Team Leader to manage reception operations and lead a dedicated team. The ideal candidate will have a passion for exceptional customer service, advanced English skills, and the ability to work under pressure. Responsibilities include training staff, handling guest feedback, and ensuring compliance with brand standards. This role offers a competitive salary and opportunities for career development in a supportive environment.

Benefits

Competitive salary

Medical insurance including dental

Work-life balance support

Qualifications

• A passion for great customer service.
• Advanced English language skills, Arabic is a plus.
• Ability to work under pressure and lead a team.

Responsibilities

• Manage reception operations and lead the team.
• Ensure service standards and guest satisfaction.
• Handle payments and manage reservations through Opera.

Skills

Customer service

Organizational skills

Team leadership

Communication skills

Problem-solving

Tools

Opera (PMS)

Microsoft Office

Job description

A leading hotel chain in Dubai is seeking a Reception Team Leader to manage reception operations and lead a dedicated team. The ideal candidate will have a passion for exceptional customer service, advanced English skills, and the ability to work under pressure. Responsibilities include training staff, handling guest feedback, and ensuring compliance with brand standards. This role offers a competitive salary and opportunities for career development in a supportive environment.