Overview
The Quality Officer is responsible for the efficient and effective coordination and implementation of quality management systems and EHS/OSH related improvement activities. In addition, the position holder is responsible in understanding, formulating and producing statistical data in terms of the healthcare facility’s Key Performance Indicators.
Responsibilities
- Quality Improvement: Plan, implement, and coordinate continuous quality improvement initiatives. Measure and monitor outcomes to drive improvements.
- Team Collaboration: Maintain productive working relationships with team members. Act as a resource for staff seeking to implement quality improvement activities.
- Patient Care: Assist in providing high-quality patient care aimed at improving health outcomes. Encourage staff to review and improve work practices.
- Education And Compliance: Ensure staff awareness of quality systems and internal procedures through education sessions. Conduct training on fire, evacuation, and disaster procedures.
- Clinical Teaching: Participate in clinical teaching and oversee learning experiences for new and less experienced staff.
- Accreditation Standards: Ensure compliance with local and international standards and accreditation bodies. Coordinate with departments to meet environment of care standards.
- Strategic Implementation: Apply strategies from the organization's strategic plan within the department. Manage controlled documentation and asset implementation related to quality and EHS management.
- Occupational Health And Safety: Actively promote and participate in occupational health, safety, and welfare programs. Instruct safety education and develop training curricula to ensure staff readiness.
- Hazardous Waste Management: Oversee the hazardous waste management program in accordance with government regulations.
- Functional Improvement Monitoring: Monitor and proctor functional improvement initiatives across the organization.
Qualifications
- Education: Bachelor\'s degree or equivalent preferred with clinical background.
- Experience: Minimum of 3-5 years of experience in a clinical setting, with experience in Healthcare Audits and Data Validation.
- Skills: An understanding of continuous quality improvement planning; Knowledge of Accreditation; Demonstrates strong interaction and communication skills; Strong command of English language, oral and written.
- Certifications: Certification in Healthcare Quality, or a related area is an advantage.