Quality Manager

Vanderlande Industries B.V.; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics and airport solution provider is seeking an experienced Manager – Quality Management to lead their quality department. Responsibilities include developing and implementing management systems, conducting audits, and driving quality improvement initiatives. The ideal candidate has 15+ years in Quality management, with senior leadership experience in the airport sector. Strong strategic thinking, leadership, and communication skills are essential. This role offers an opportunity to directly influence quality assurance practices in a dynamic environment.

Qualifications

• Minimum 15 years of experience in Quality management, with at least 10 years in a senior leadership role.
• Proven track record in the airport industry, particularly in baggage and cargo handling systems.
• Extensive experience across the full project lifecycle, from proposal to handover.

Responsibilities

• Develop, implement, and maintain the Integrated Management System (ISO 9001, ISO 14001, ISO 45001).
• Lead internal and external audits, including certification and client compliance audits.
• Manage non-conformance reports (NCRs) and ensure timely implementation of corrective actions.
• Monitor and report on quality KPIs & Objectives and drive continuous improvement initiatives.
• Advise project teams on quality related matters throughout the project lifecycle.

Skills

Strategic thinking

Leadership

Interpersonal skills

Auditing

Risk management

Performance monitoring

Education

Bachelor’s degree in Engineering, Quality Management, or related field

ISO Lead Auditor certifications (9001, 14001, 45001)

Six Sigma, Lean, or CQE certification

Job description

Job Summary

We are seeking a highly experienced and strategic Manager – Quality Management to lead our quality department within the project. This role is responsible for developing and maintaining integrated management systems, Quality Assurance/ Quality Control ensuring compliance with international standards, and driving continuous improvement during the project life cycle. The ideal candidate brings deep expertise in Quality and project lifecycle management, with a strong background in the airport or logistics industry.

Quality Management

• Develop, implement, and maintain the Integrated Management System (ISO 9001, ISO 14001, ISO 45001).
• Lead internal and external audits, including certification and client compliance audits.
• Manage non-conformance reports (NCRs) and ensure timely implementation of corrective actions.
• Monitor and report on quality KPIs & Objectives and drive continuous improvement initiatives.
• Advise project teams on quality related matters throughout the project lifecycle.
• Ensure customer complaints are resolved effectively and efficiently.

Leadership & Strategic Management

• Serve as an advisor of the project management team.
• Be the Quality representative towards the customer & other relevant stakeholders.
• Collaborate with stakeholders to align Quality with customer requirements and project goals.
• Lead change management initiatives and support organizational transformation, during the life cycle of the project.
• Manage resources, including manpower planning and budgeting.
• Coach and mentor team members to build capabilities.

Education & Certifications

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• ISO Lead Auditor certifications (9001, 14001, 45001) preferred.
• Six Sigma, Lean, or CQE certification is an advantage.

Experience

• Minimum 15 years of experience in Quality management, with at least 10 years in a senior leadership role.
• Proven track record in the airport industry, particularly in baggage and cargo handling systems.
• Extensive experience across the full project lifecycle, from proposal to handover.

Skills & Competencies

• Strategic thinker with strong leadership and interpersonal skills.
• Excellent communication, coaching, and mentoring abilities.
• Advanced knowledge of ISO standards, regulatory compliance, and industry best practices.
• Proficient in auditing, risk management, and performance monitoring.