Quality Assurance (QA) Specialist Healthcare

Black Pearl Consult; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare consulting firm in Dubai is seeking a Quality Assurance Specialist to ensure that all healthcare services meet high standards of quality and safety. The role involves monitoring compliance, developing quality improvement initiatives, and managing accreditation processes. Candidates should have a bachelor's degree in a relevant field, at least 5 years of experience in healthcare quality, and strong analytical and project management skills. Excellent communication abilities are also essential.

Qualifications

• Minimum 5 years of experience in healthcare quality field.
• Minimum 2 years in patient safety or interdisciplinary improvement.
• Ability to develop and monitor policies for compliance.

Responsibilities

• Monitor compliance with regulatory standards.
• Develop and implement quality improvement initiatives.
• Coordinate internal audits and participate in accreditation surveys.

Skills

Leadership in accreditation and compliance matters

Strong analytical skills

Project management skills

Problem-solving and critical thinking

Excellent communication and interpersonal skills

Education

Bachelor's degree in Healthcare or related field

Master's in Healthcare or related field

Job description

Job Overview

The Quality Assurance (QA) Specialist is responsible for ensuring that all healthcare services meet established standards of quality, safety, and performance. This role involves developing, implementing, and monitoring quality assurance policies and procedures to support accreditation readiness and promote a culture of continuous improvement across the healthcare facility.

Key Responsibilities

• Monitor compliance with regulatory standards (e.g., JCIA, ISO, DOH, DHA, MOH).
• Assist in the development and implementation of quality improvement initiatives.
• Collect, analyze, and report clinical and operational quality data.
• Coordinate internal audits and participate in external accreditation surveys.
• Investigate adverse events, patient complaints, and incidents; support root cause analysis and corrective actions.
• Collaborate with clinical and administrative departments to implement performance improvement strategies.
• Maintain documentation of quality assurance activities, audits, and outcomes.
• Support training and awareness sessions related to quality standards and patient safety.
• Participate in risk management and infection control activities as needed.
• Contribute to the development and review of policies, procedures, and clinical guidelines.
• Use tools such as KPIs, dashboards, and quality scorecards to track and report performance.

Qualifications and Experience Required

• Bachelor's degree in Healthcare, Health Information Management, Science, Communications, Business or related field, or equivalent combination of experience and education.
• Master's in Healthcare or related field.
• Minimum 5 years of experience in the healthcare quality field with relevant activities.
• Minimum 2 years of progressive experience in patient safety or facilitating interdisciplinary improvement teams in a healthcare setting.
• Ability to develop, implement, and monitor policies and procedures to ensure compliance with regulations, standards, and best practices.
• Leadership in accreditation and compliance matters, including providing training and support to staff at all levels.
• Expertise in managing the accreditation process for healthcare facilities, including knowledge of accrediting bodies’ requirements.
• Strong analytical skills to generate reports and insights for decision-making.
• Strong project management skills for planning, executing, and overseeing accreditation and compliance initiatives.
• Skills in identifying areas for quality improvement, conducting audits, and implementing measures for continuous improvement.
• Strong problem-solving and critical thinking abilities.
• Strong understanding of clinical practices, procedures, and healthcare delivery systems.
• Excellent communication and interpersonal skills.

Work Location

DUBAI, UAE.