PwC Academy - PQ Course Management - Associate - Dubai

PwC Middle East; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading professional services firm in the UAE is seeking a PQ Course Management Associate to support the delivery of professional training programs. Responsibilities include coordinating training logistics, liaising with trainers, and managing client interactions. The ideal candidate has 1–2 years of relevant experience, a Bachelor's degree, and strong communication skills. Flexibility for evening and weekend work is required.

Qualifications

• 1–2 years of experience in education/training operations, client servicing or project coordination.
• Prior experience in a professional training institute, business school or EdTech platform is a plus.
• High attention to detail and ability to manage multiple priorities under pressure.
• Flexible to support evening and weekend classes.

Responsibilities

• Support coordination and management of the full delivery cycle of finance qualification programs.
• Liaise with trainers to align on session plans, availability and content logistics.
• Manage client and student communications including onboarding, schedules and issue resolution.
• Organize venue bookings, exam logistics, and materials distribution for training.
• Track and report on attendance, feedback, and performance metrics.
• Assist in financial processes including invoicing, budget tracking, and payment follow-ups.
• Ensure delivery quality by collecting feedback and initiating continuous improvement actions.
• Ensure compliance with organizational project governance standards.

Skills

Strong communication

Interpersonal skills

Problem-solving skills

Proficient in MS Office

Experience with LMS platforms

Education

Bachelor's degree in business, Education, Finance or related field

Job description

Overview

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

About PwC Academy:

PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities-at-scale so governments and organisations can accelerate the region’s transformation agenda through a future-fit workforce.

We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent. Find out more and tell us how we can support your upskilling journey by visiting us at https://www.pwcacademy-me.com/

Role Title: PQ Course Management – Associate

Role Introduction

As an Associate in the Finance Qualifications team, you will play a key role in supporting the end-to-end operations and client servicing of professional training programs, including ACCA, CMA, CFA, Diploma in IFRS, and other finance-related courses. You will be responsible for assisting the team with trainer coordination, supporting students, ensuring high-quality delivery, and maintaining seamless operational execution for both corporate clients (B2B) and individual learners (B2C).

Roles & Responsibilities

• Support coordination and management of the full delivery cycle of finance qualification programs (ACCA, CMA, CFA, IFRS, etc.).
• Liaise with trainers to align on session plans, availability and content logistics.
• Manage client and student communications including onboarding, schedules and issue resolution.
• Organize venue bookings, exam logistics, and materials distribution for in-person training.
• Track and report on attendance, feedback, and performance metrics.
• Assist in financial processes including invoicing, budget tracking, and payment follow-ups.
• Ensure delivery quality by collecting feedback and initiating continuous improvement actions.
• Ensure compliance with organizational project governance standards.

Candidate Requirements

• 1–2 years of experience in education/training operations, client servicing or project coordination.
• Prior experience in a professional training institute, business school or EdTech platform is a plus.
• High attention to detail and ability to manage multiple priorities under pressure.
• Flexible to support evening and weekend classes as required by training schedules.

Education

• Bachelor's degree in business, Education, Finance or related field.

Travel

Travel Requirement: Only within UAE

Required Skills

• Strong communication, interpersonal and problem-solving skills.
• Proficient in MS Office (Word, Excel, PowerPoint); experience with LMS platforms is a plus.

Optional Skills

• Project management skills

For further information, and to apply, please visit our website via the “Apply” button below.