Project Manager MWFM

AxiaMetrics; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading utilities provider in the UAE is seeking an experienced Project Manager for the implementation of a Mobile Workforce Management solution. The role involves developing the project plan, managing stakeholder engagement, and ensuring integration with existing platforms like ERP and CRM systems. The ideal candidate will possess strong technical knowledge and project delivery experience, particularly with platforms such as ServiceMax. This position is located in Abu Dhabi and offers an opportunity to lead critical projects within the organization.

Qualifications

• Strong background in managing mobile workforce management implementations.
• Experience with ServiceMax or similar platforms within the utilities sector.
• Proven track record in project delivery and stakeholder engagement.

Responsibilities

• Develop and manage the overall project plan for MWFM implementation.
• Act as the primary liaison between business units, IT, vendors, and external partners.
• Oversee the implementation of the MWFM platform and ensure it meets functional requirements.

Skills

Project management

Stakeholder management

Technical knowledge in MWFM

ServiceMax expertise

Tools

ServiceMax

IBM Maximo

SAP

Oracle CC&B

Job description

Project Manager Mobile Workforce Management (MWFM) Implementation

Location: Abu Dhabi

Position Overview

A leading utilities provider in the UAE is seeking an experienced Project Manager to lead the endtoend implementation of a Mobile Workforce Management (MWFM) solution specifically overseeing the deployment of ServiceMax. Candidates with strong backgrounds in ServiceMax or similar MWFM platforms within the utilities sector will also be considered. The ideal candidate will bring a combination of technical knowledge stakeholder management skills and project delivery expertise to ensure successful implementation adoption and integration of the mobile workforce solution across the organization.

Key Responsibilities

Project Planning & Leadership

• Develop and manage the overall project plan for MWFM implementation
• Ensure alignment between business needs vendor capabilities and IT infrastructure
• Define project scope objectives deliverables milestones and risk mitigation plans

Stakeholder Engagement

• Act as the primary liaison between business units IT vendors (including ServiceMax) and external partners
• Facilitate stakeholder workshops steering committee updates and change management communications

Solution Delivery Oversight

• Oversee the implementation of the MWFM platform ensuring it meets the functional requirements of field operations and service teams
• Ensure seamless integration with ERP CRM GIS and asset management platforms (e.g. IBM Maximo SAP Oracle CC&B)
• Manage data migration system configuration user acceptance testing (UAT) and golive support

Vendor & Team Coordination

• Coordinate efforts between internal teams and external system integrators or ServiceMax consultants
• Provide direction to business analysts technical teams and field operations staff

Quality & Change Management

• Drive adoption of the solution through effective training and stakeholder engagement
• Monitor project performance against KPIs and manage change requests as needed