Project Lead Customer Relationship Management

Akkodis; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading technology firm seeks an experienced Project Manager in Dubai to lead enterprise technology projects, including major migrations to Salesforce. The role involves managing complex implementations, collaborating with global stakeholders, and ensuring projects meet strategic goals. The ideal candidate has strong experience in project delivery and stakeholder management, with a focus on successful transitions and adaptations to new systems.

Qualifications

• Experience managing enterprise technology projects.
• Proven ability to transition data and functionality from legacy systems to modern platforms.
• Strong stakeholder management skills.

Responsibilities

• Lead multiple enterprise technology projects to meet strategic goals.
• Manage migrations to Salesforce ensuring minimal disruption.
• Collaborate with stakeholders and maintain clear communication.
• Develop actionable roadmaps from technical and business needs.
• Navigate project risks with governance practices.
• Provide updates to leadership and key stakeholders.

Job description

Overview

Delivery-focused Project Manager with a passion for business transformation through technology. We’re seeking a capable and proactive individual to lead a series of enterprise-level systems projects, including a major migration to Salesforce. Steering complex implementations from legacy platforms to modern ecosystems, managing global stakeholders, and ensuring projects meet strategic and operational goals.

Responsibilities

• Take charge of multiple enterprise technology projects, delivering outcomes on time, within scope, and on budget.
• Guide the successful transition of data and functionality from legacy systems into the Salesforce environment, minimizing disruption and maintaining compliance.
• Collaborate with a wide range of stakeholders, including international teams and high-impact users, to ensure alignment and clear communication.
• Translate technical and business needs into actionable roadmaps and detailed delivery plans.
• Navigate risks and interdependencies with strong governance practices.
• Provide transparent, structured updates to leadership and key stakeholders.
• Ensure Salesforce implementations are aligned with business priorities and user adoption is supported.
• Contribute to organizational change efforts to support smooth transitions and handovers.