Project Coordinator, Employee Relations & Operations

Experts Plus Recruitment Services; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment agency in the United Arab Emirates is seeking a Project Coordinator to oversee employee relations and coordinate day-to-day operations for staff. This role requires strong experience in customer service and basic HR knowledge, with responsibilities including managing staff queries, grievances, report preparation, and ensuring smooth project operations. Ideal candidates will have 1-3 years of relevant experience and proficiency in MS Excel and PowerPoint. Arabic language skills are preferred.

Qualifications

• 1–3 years of experience in call centre, customer service, or outsourcing operations.
• Basic HR knowledge or experience in employee relations is preferred.
• Ability to manage a large workforce (160+ staff) with professionalism.

Responsibilities

• Oversee employee relations and day-to-day coordination for the staff.
• Act as the primary point of contact for employees on projects.
• Prepare daily, weekly, and monthly reports on staffing and grievances.

Skills

Customer service

Communication

Reporting skills

Problem-solving

Interpersonal skills

Tools

MS Excel

PowerPoint

Job description

A leading recruitment agency in the United Arab Emirates is seeking a Project Coordinator to oversee employee relations and coordinate day-to-day operations for staff. This role requires strong experience in customer service and basic HR knowledge, with responsibilities including managing staff queries, grievances, report preparation, and ensuring smooth project operations. Ideal candidates will have 1-3 years of relevant experience and proficiency in MS Excel and PowerPoint. Arabic language skills are preferred.