Program Manager (UAE National), MENA FBA

Amazon; Dubai; On-site; AED 330,000 - 441,000; Full time

Job summary

A global leader in e-commerce is seeking a Program Manager in Dubai, UAE, to drive growth and improvements for the Fulfillment By Amazon (FBA) team. The ideal candidate should have at least 3 years of experience in program management, strong analytical skills, and the ability to manage multiple priorities. Key responsibilities include executing new opportunities for FBA growth, developing an understanding of operational processes, and engaging with stakeholders on business metrics. This is an opportunity to make a significant impact in a fast-paced environment.

Qualifications

• 3 years of program or project management experience.
• Exceptional written and verbal communication skills.
• Strong analytical and quantitative skills.

Responsibilities

• Identify, prioritize, and execute new opportunities for FBA growth.
• Develop understanding of processes and tools related to FBA.
• Connect with stakeholders to review business metrics.

Skills

Program management

Problem solving

Analytical skills

Influencing skills

Customer experience

Education

Master's degree in supply chain, business engineering, finance or related field

Tools

SQL

Microsoft Excel

Job description

Are you interested in a unique opportunity to help accelerate Amazon's Prime flywheel while developing your A to Z business understanding. Do you enjoy learning about different Amazon business types and new subsidiaries and thinking creatively about growing Amazon business while bringing joy to our customers. MENA Fulfillment By Amazon (FBA) team is seeking a creative and passionate Program Manager to help achieve our vision to provide a worldclass fulfillment experience to our Sellers and customers in support of Amazon's journey to become earth's most customercentric company. We love to offer our customers unique worldclass experiences and we invite you to help Amazon make history!

The ideal candidate is someone enthusiastic about managing challenging longterm projects across multiple teams and cities. We are looking for an someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.

The ability to thrive in a fastpaced ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a selfstarter with knowledge of program management demonstrate strong relationship and strategic influencing skills be experienced in largescale change management across functions and geographies and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through strong program management skills problemsolving skills influencing without authority strong ability to prioritize and a passion for customer experience.

Key Job Responsibilities

• Identify, prioritize and execute on new opportunities to further accelerate growth of FBA as well as drive process improvements.
• Develop indepth understanding of processes, tools, data and teams involved in FBA process (domestically and internationally).
• Identify gaps (or overlaps) and opportunities and initiate highimpact projects based on analysis.
• Set up performance management mechanisms and track potential Sellers with interest to pilot initiatives.
• Connect with key stakeholders regularly to review operational / business metrics and setup processes to ensure goals are met.
• Operate autonomously; drive forecasts and handle escalations.

Demonstrated Abilities

• Experience using problem solving and analytical skills in a business environment.
• Experience gathering and analyzing large amounts of data and delivering business improvements.
• The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel.
• The ability to use both formal and informal influencing skills across Amazons crossmatrix organization is critical to the success of this role.
• Possess excellent business judgment strong written and oral communication skills and a practical commonsense approach to getting things done.
• High attention to detail and proven ability to manage multiple competing priorities simultaneously.

Qualifications

• 3 years of program or project management experience.
• Knowledge of SQL.
• Knowledge of Microsoft Excel at an advanced level including: pivot tables, macros, index/match, vlookup, VBA, data links etc.
• Exceptional written and verbal communication skills with the ability to create compelling positioning strategy and present complex information clearly and concisely.
• Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements improvements and initiatives.
• Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
• Masters degree in supply chain, business engineering, finance or related technical or quantitative field.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience

• Manager