Program Manager, UAE National

Amazon Middle East and North Africa FZ-LLC; Dubai; On-site; AED 140,000 - 180,000; Full time

Job summary

A leading multinational company in Dubai is seeking a Program Manager to drive innovations and optimize operational processes. The ideal candidate will have over 2 years of program management experience and be proficient in Excel. As part of a dynamic team, you will focus on enhancing customer experiences through data analysis and strategic insights.

Qualifications

• 2+ years of program or project management experience.
• Knowledge of Excel at an intermediate level.

Responsibilities

• Craft comprehensive product strategies aligned with customer needs.
• Analyze data sets to uncover actionable insights.
• Conduct market research and competitive analysis.

Skills

Program management

Data analysis

Market research

Stakeholder collaboration

Process optimization

Education

Bachelor's degree or equivalent

Tools

Excel

MS Access

SQL

Job description

As a Program Manager, you'll be at the forefront of transforming experiences across the Middle East and North Africa. Your strategic insights and collaborative approach will directly impact how sellers and customers interact with Amazon's ecosystem, driving innovation and operational excellence.

Key job responsibilities

• Develop and Execute Product Vision : Craft comprehensive product strategies that align with customer needs and business objectives
• Data-Driven Decision Making : Analyze complex data sets to uncover actionable insights and drive product improvements
• Competitive Intelligence : Conduct thorough market research and competitive analysis to identify strategic opportunities
• Customer Research : Lead initiatives to deeply understand customer preferences, pain points, and emerging expectations
• Process Optimization : Develop comprehensive understanding of domestic and international fulfillment processes
• Performance Management : Establish robust tracking mechanisms for pilot initiatives and seller engagement
• Stakeholder Collaboration : Facilitate regular communication and alignment across diverse teams and geographies

A day in the life

Your day will be dynamic and impactful, focusing on creating seamless connections between various business units. You'll navigate complex projects, engage with cross-functional teams, and develop innovative solutions that enhance our operational capabilities. Each day presents an opportunity to solve intricate challenges and drive meaningful improvements.

About the team

We are a collaborative group passionate about creating seamless, intuitive customer experiences. Our team values innovative thinking, data-driven decision-making, and a commitment to continuous improvement. We believe in empowering our team members to challenge conventions and develop solutions.

BASIC QUALIFICATIONS

2+ years of program or project management experience

Bachelor's degree or equivalent

Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical / IF formulas, data cleansing, array formulas, etc.)

PREFERRED QUALIFICATIONS

Experience in MS Access and SQL

Speak, write, and read fluently in Arabic

Our inclusive culture empowers Amazonians to deliver the best results for our customers.