Product Design Lead

VAM Systems; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm in the UAE is seeking a Product Design Lead to manage service design projects. The ideal candidate will have over 4 years of experience in service design, a strong portfolio, and expertise in tools like Figma and Adobe Creative Suite. This full-time position requires strong facilitation skills and the ability to lead complex projects in a cross-functional environment.

Qualifications

• Minimum of 4 years experience in service design or related fields.
• Experience leading complex cross-channel service projects.
• Strong portfolio showcasing service design outcomes.

Skills

Service design journey mapping

Facilitation and stakeholder engagement

Figma

Miro

Adobe Creative Suite

Prototyping tools

Understanding of service design systems

Agile development

Education

Bachelor's degree in Design, Service Design, HCI

Master's degree (preferred)

Tools

Figma

Adobe Creative Suite

Miro

Job description

We are currently looking for Product Design Lead for our UAE operations with the following Skill set and terms & conditions.

TECHNICAL SKILLS & KNOWLEDGE

• Proven experience in service design journey mapping service blueprinting and experience strategy.
• Skilled in facilitation co-creation and stakeholder engagement.
• Expertise in Figma Miro Adobe Creative Suite and prototyping tools.
• Strong understanding of service design systems and frameworks.
• Familiarity with Agile and cross-functional service development.
• Experience conducting user research service prototyping and usability testing.

PREVIOUS EXPERIENCE

• 48 years of experience in service design or related fields.
• Experience leading complex cross-channel service projects from discovery to delivery.
• Bachelors degree in Design Service Design HCI or a related field (Masters preferred).
• Prior experience working in multinational and dynamic organizations.
• Strong portfolio showcasing service design outcomes and impact.

Joining time frame: 2 weeks (maximum 1 month)

Remote Work

No

Employment Type

Full-time