Product Consultant - Delivery - Engine by Starling

Starling; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Job summary

A leading fintech company in Dubai is looking for a Product Consultant to drive business growth in the Middle East. This role involves establishing client relationships, supporting platform implementation, and contributing to product development. Ideal candidates have 2+ years in consulting or tech, particularly in financial services, and possess strong problem-solving abilities. A hybrid work model is offered, with the potential for travel.

Qualifications

• 2+ years experience in client-facing roles, especially in consulting or tech.
• Experience in financial services or working with clients in the Middle East.
• Ability to support large-scale program delivery.

Responsibilities

• Contribute to the success of the Engine business and build client relationships.
• Support clients during the implementation of the Engine platform.
• Drive strategic client opportunities and maintain strong relationships with partners.

Skills

Client relationship building

Technical aptitude

Problem-solving

Agile methodologies

Job description

Overview

At Engine by Starling, we are on a mission to find and work with leading banks worldwide who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that powered Starling Bank, and was split out as a separate business two years ago. Starling Bank’s growth is driven by modern technology built from the ground up. This SaaS technology platform is now available to banks and financial institutions globally, enabling innovative digital features and efficient back-office processes. We are looking for future leaders to join our team, build client relationships, and understand client needs to solve them with Engine’s technology.

Who are Engine by Starling

Engine is the technology arm of Starling Bank, headquartered in London with offices in Dublin, Sydney, Dubai and the UK. This role will be based in Dubai but may include travel. We have a hybrid approach; ideally you are located within commutable distance of our Dubai office and spend 4–5 days per week in the office. Travel (including international) will likely be necessary depending on the client and engagement.

About the role

We are seeking a Product Consultant within the Client Solutions Division to help establish, grow, and scale our Middle Eastern business and ensure the successful implementation of the Engine Platform for our clients in the region. The role offers the opportunity to be an early hire in the region and to work across multiple phases of Engine’s client lifecycle: business development, client discovery, and client implementation.

Based in Dubai, you will contribute to growing the regional client list and work closely with Product Management and Engineering to shape Engine’s product roadmap to support these clients. You will develop strong relationships with our consulting and implementation partners and support the delivery and successful implementation of the Engine platform for clients in the Middle East.

You will be a versatile, adaptable individual who enjoys a varied and collaborative role, solving problems, helping clients launch successful, modern propositions and businesses, and supporting clients throughout their transformation journeys.

What you'll get to do

• Contribute to the success of the global Engine business as it scales, sharing regional learnings with the central and other regional Business Development and Client Delivery functions
• Build strong relationships internally and with client and partner organizations, from establishing initial client relationships through to implementation

Client Discovery & Delivery

• Work with product and engineering teams through the Discovery and Delivery phases to agree on programme requirements and schedule, supporting the needs of current and future clients in the region
• Support clients and Engine’s Client Delivery function during the implementation of the Engine platform, including supporting the transition from delivery (design, iterative build and testing) to go-live
• Leverage your understanding of the Engine product and domain knowledge to present a clear and compelling solution to the client, supporting integration and localization

Business Development

• Support early-stage conversations, client workshops and demos, helping identify and qualify genuine opportunities and contribute to regional marketing activities and conferences
• Drive strategic client opportunities, including supporting commercial and contractual conversations, pitches, events, and thought leadership
• Foster and maintain strong relationships with implementation partners, driving collaborative business development activities and go-to-market strategies

Read more about our Product Consultant, Cam Jarvis, here: https://enginebystarling.com/careers/product-consultant/

Your background

• You have worked in client-facing roles, in a consulting role, or at a technology company (2+ years experience)
• You have some experience in financial services, possibly with experience and knowledge of working in Financial Services in the Middle East
• You have experience supporting the delivery of large-scale, complex programmes
• You can rapidly understand client problems and present solutions in a structured and informative manner
• We are looking for someone excited by the potential for Engine’s technology to transform banking in the Middle East

Your skills

• Inquisitive, curious and able to understand client issues, needs and concerns while building trusted relationships
• Can apply a structured approach to complex or ambiguous problems
• Have a technical aptitude and curiosity
• Are self-motivated and able to work in a highly autonomous environment
• Are comfortable presenting to senior stakeholders, facilitating workshops and discovery sessions
• Can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions)
• Are flexible in your delivery approach; teams tend to be hands-on and work in an Agile way without being wedded to any particular methodology

We are looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Interview Process

Interviewing is a two-way process and we want you to have the time and opportunity to get to know us as much as we are getting to know you. Our interviews are conversational and we want to get the best from you, so come with questions and be curious. Generally you can expect the following after a chat with our Talent Team:

• Initial video interview with someone from BD or Client team – 45 mins
• More in-depth interview with BD and/or Client team – 60 mins
• Final Interview with CDO/CCO – ~45 minutes

About Us

You may be put off applying for a role if you don’t tick every box. While we can’t accommodate every flexible working request, we’re open to discussion. If you’re excited about working with us but aren’t sure yet, get in touch. We’re on a mission to reshape banking, and that starts with our team. We welcome people from all backgrounds and experiences.

Privacy notice: When you provide us with information, you consent that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes, in accordance with our Privacy Notice. It explains what personal information we will process, where, for what purposes, and your rights regarding its use.