Power BI- Customer Service

VAM Systems; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A technology solutions provider is seeking a Power BI Customer Service professional for its operations in the UAE. The role involves collecting and analyzing department requirements, preparing trend analysis reports, and assisting in the timely submission of reports and dashboards using Excel. Strong expertise in Microsoft 365 and excellent communication skills are essential. Candidates should also excel under pressure with tight deadlines.

Responsibilities

• Collect and analyze department requirements and prepare trend analysis reports.
• Assist in preparing reports in Excel and dashboards.
• Ensure timely submission of required reports.

Skills

Excellent oral and written skills in English

Expert in Microsoft 365

Strong written and verbal communication skills

Ability to work well under pressure

Job description

Job Description

We are currently looking Power BI- Customer Service for our UAE operations with the following terms & conditions.

Key Accountabilities

• Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department.

Reporting & Documentation

• Assist in preparing reports in Excel and dashboards.
• Ensure timely submission of required reports.

Qualification & Experience

• Excellent oral and written skills in English.
• Must be an expert in Microsoft 365 (Excel, PPT, Power BI etc.).
• Strong written and verbal communication skills.
• Ability to work well under pressure and meet deadlines.

Joining time frame: 2 weeks (maximum 1 month)