Pharma Customer Care Specialist

Rightangled; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A dynamic online pharmacy is seeking a dedicated Customer Service Assistant to join its team in the United Arab Emirates. The ideal candidate will excel at communication and problem-solving, with a strong background in customer service, preferably in the pharmaceutical field. Responsibilities include providing professional support, managing orders, and resolving customer inquiries to enhance satisfaction. Joining this innovative company offers opportunities for personal growth and competitive benefits such as performance bonuses and employee discounts.

Benefits

Annual discretionary performance bonus

Employee discounts on healthcare products

Opportunities for professional development

Qualifications

• Experience in customer service, especially in pharmaceutical or healthcare sectors.
• Excellent verbal and written communication skills in German and Dutch.
• Basic understanding of pharmaceutical products or willingness to learn.

Responsibilities

• Provide friendly and professional assistance to customers regarding product inquiries.
• Process customer orders, ensuring a smooth experience.
• Address and resolve customer complaints effectively.

Skills

Strong communication skills

Problem-solving skills

Organisational skills

Job description

A dynamic online pharmacy is seeking a dedicated Customer Service Assistant to join its team in the United Arab Emirates. The ideal candidate will excel at communication and problem-solving, with a strong background in customer service, preferably in the pharmaceutical field. Responsibilities include providing professional support, managing orders, and resolving customer inquiries to enhance satisfaction. Joining this innovative company offers opportunities for personal growth and competitive benefits such as performance bonuses and employee discounts.