Payments Manager - MENA

Zeal Group; United Arab Emirates; On-site; AED 240,000 - 300,000; Full time

Job summary

A leading financial services firm in the United Arab Emirates is seeking a MENA Payments Manager. This role involves managing payment operations, onboarding new Payment Service Providers, and optimizing payment solutions. The ideal candidate will have proven experience in the fintech industry, strong analytical skills, and a deep understanding of payment systems within the MENA region. Join the team to drive innovation and excellence in payment solutions.

Qualifications

• Proven experience as a Payments Manager or similar role in financial services, fintech, or FX/brokerage.
• In-depth understanding of payment systems and regulations in the MENA region.
• Experience onboarding and managing relationships with Payment Service Providers (PSPs).
• Strong knowledge of banking systems and payment methods in the MENA region.

Responsibilities

• Develop and execute strategy for payment operations in the MENA region.
• Onboard new Payment Service Providers (PSPs) to expand payment network.
• Manage relationships with existing PSPs for optimal performance.
• Oversee end-to-end payment processing cycle for compliance.
• Collaborate with internal teams to implement new payment solutions.
• Analyze payment data to mitigate risks and optimize acceptance rates.

Skills

Analytical skills

Attention to detail

Communication skills

Interpersonal skills

Problem-solving skills

Job description

Traze is a subsidiary brand of Zeal Group, a globally recognized and award‑winning FinTech organization offering cutting‑edge financial services. Since Zeal’s establishment in 2017, we have expanded rapidly, now boasting a team of 700+ professionals worldwide. With presence across Europe, Asia, North and South Africa, the Middle East, South America, and a Technology Hub in Cyprus, we are committed to driving innovation and excellence in the industry. At Traze, we embody Zeal’s passion for growth, technology, and collaboration. We are a product‑ and people‑focused brand, dedicated to pushing boundaries and delivering exceptional solutions. Join us as we shape the future of FinTech!

Job Overview

We are seeking a talented and experienced MENA Payments Manager to join our dynamic team in Dubai. The successful candidate will be responsible for managing and overseeing all payment operations and transactions within the MENA region, driving our continued growth by onboarding new Payment Service Providers (PSPs) and implementing payment solutions that optimize the client journey.

Key Responsibilities

• Develop and execute a comprehensive strategy for payment operations in the MENA region.
• Identify, evaluate, and onboard new Payment Service Providers (PSPs) to expand our payment network.
• Manage relationships with existing PSPs and banking partners to ensure optimal performance and cost‑effectiveness.
• Oversee the end‑to‑end payment processing cycle, ensuring accuracy, efficiency, and compliance with regulatory requirements.
• Collaborate with internal teams, including compliance, technology, and business development, to implement new payment solutions and enhance existing ones.
• Analyze payment data to identify trends, mitigate risks, and optimize payment acceptance rates.
• Stay abreast of the latest developments and regulations in the MENA payments landscape.
• Provide expert guidance on payment‑related matters to internal stakeholders.

Qualifications and Experience

• Proven experience as a Payments Manager or in a similar role within the financial services, fintech, or FX/brokerage industry.
• In‑depth understanding of payment systems, processes, and regulations in the MENA region.
• Demonstrable experience in onboarding and managing relationships with PSPs.
• Strong knowledge of banking systems and various payment methods prevalent in the MENA region.
• Familiarity with payment platforms and technologies.

Desired Skills

• Excellent analytical and problem‑solving skills with a data‑driven approach.
• Strong attention to detail and a commitment to accuracy.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Ability to thrive in a fast‑paced environment, manage multiple priorities, and meet tight deadlines.