Patient Experience & Billing Specialist

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare facility in Dubai seeks a Patient Relations Executive to manage patient data, insurance processes, and billing services. The ideal candidate will have strong communication and customer service skills, proven experience in medical insurance coding and invoicing, along with effective cash handling competencies. This position requires a graduate degree and a commitment to maintaining confidentiality and operational excellence.

Qualifications

• Minimum 2 years of experience in insurance, cash handling, customer service.
• Fluency in English; Arabic skills are an advantage.
• Excellent computer literacy and operational thinking skills.

Responsibilities

• Manage medical information and patient data flow.
• Invoice medical services and maintain accuracy in billing.
• Provide high levels of customer service.
• Handle cash, checks, and credit card payments.

Skills

Proficiency in medical insurance coding

Strong customer service skills

Competency in cash handling

Excellent communication skills

Education

Graduate degree in any stream

Job description

A healthcare facility in Dubai seeks a Patient Relations Executive to manage patient data, insurance processes, and billing services. The ideal candidate will have strong communication and customer service skills, proven experience in medical insurance coding and invoicing, along with effective cash handling competencies. This position requires a graduate degree and a commitment to maintaining confidentiality and operational excellence.