Part Time Receptionist (Emiratisation)

Chalhoub Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury retail group in Dubai is seeking a Front Desk Attendant to manage front office operations and provide high-quality customer service. The ideal candidate will have excellent communication skills, a friendly attitude, and basic administrative abilities. This role is exclusively open to UAE Nationals, offering career development and a competitive benefits package, including healthcare and flexible working policies.

Benefits

Health care

Child education contribution

Exclusive employee discounts

Qualifications

• Strong command of English (spoken and written); Arabic is a plus.
• Warm and friendly attitude to handle inquiries professionally.
• Basic proficiency in email and Microsoft Office or Google Suite.
• Punctual, organized, and flexible in shift timings.

Responsibilities

• Manage all front office operations including phone calls and mail.
• Provide information about the establishment and greet visitors.
• Maintain the guest reservation system and manage the mail room.
• Assist staff with international call tracking and public transportation arrangements.

Skills

Communication Skills

Professionalism & Customer Service

Administrative Skills

Reliability & Time Management

Job description

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people‑at‑heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future‑proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you’ll be doing

Our Front Desk Attendant is responsible for all front office operations such as handling company incoming and outgoing telephone calls, dispatching of mail, couriers and time sheets. The job holder is the single point of contact for all messages and information.

• Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned
• Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
• Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Maintain guest reservation system
• Receive, sort, and route mail, with courier and deliveries
• Manage the mail room by allocating mail space for each department/company
• Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel
• Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc.
• Arrange for public transportation if requested by guests
• Maintain up-to-date telephone lists
• Perform other clerical duties as needed, such as filing, photocopying, and collating

What you’ll need to succeed

• Communication Skills
  Strong command of English (spoken and written). Arabic is an advantage but not required. Ability to communicate clearly and professionally, both over the phone and in person.
• Professionalism & Customer Service
  Warm, friendly, and welcoming attitude. Able to handle inquiries with professionalism and guide visitors confidently.
• Administrative Skills
  Basic computer proficiency (email, Microsoft Office, or Google Suite). Capable of managing simple data entry, scheduling, and general front‑desk tasks. Strong attention to detail.
• Reliability & Time Management
  Punctual, organized, and able to balance work alongside academic commitments. Flexible to work across different shifts (morning, afternoon, or weekends as needed).

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Empowering Emirati Talent

At Chalhoub Group, we believe in the power of diverse perspectives and inclusive workplaces. We are proud to support the development of UAE National talent and are committed to empowering the next generation of leaders.

This opportunity is exclusively open to UAE Nationals holding a family book, as part of our long‑term vision to invest in the nation’s future and shape a thriving, homegrown leadership pipeline.