Outlet Manager

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is looking for a Restaurant Manager to oversee restaurant operations in Ras Al Khaimah. You will manage day-to-day activities, ensure guest satisfaction, and lead a team to high service standards. The ideal candidate has a degree in Hospitality Management and at least 5 years of experience in a luxury hotel environment. Responsibilities include financial management and compliance with all resort policies. This full-time position offers a chance to lead a dynamic team in a five-star setting.

Qualifications

• Minimum 5 years of experience in restaurant or outlet management within a five-star hotel or luxury resort.

Responsibilities

• Manage the day-to-day operations of the restaurant ensuring smooth and efficient service.
• Deliver an exceptional dining experience by maintaining high service standards.
• Supervise and motivate team members to perform to the highest standards.
• Achieve financial targets including revenue cost control and profitability goals.
• Ensure compliance with all resort policies and procedures.

Skills

Leadership

Organizational skills

Communication skills

Education

Degree or diploma in Hospitality Management

Job description

Operations Management

• Manage the day-to-day operations of the restaurant ensuring smooth and efficient service.
• Supervise all service activities and ensure compliance with resort standards and policies.
• Monitor food and beverage quality presentation and consistency.
• Maintain accurate stock levels and oversee ordering storage and inventory control.
• Ensure adherence to hygiene safety and sanitation standards (HACCP).

Guest Experience

• Deliver an exceptional dining experience by maintaining high service standards.
• Handle guest inquiries and complaints promptly and professionally.
• Build and maintain strong relationships with guests encouraging repeat visits.

Team Leadership

• Recruit train supervise and motivate team members to perform to the highest standards.
• Conduct regular briefings performance evaluations and on-the-job training.
• Promote teamwork professionalism and a positive work culture.

Financial Management

• Achieve financial targets including revenue cost control and profitability goals.
• Analyze sales and expense reports to identify trends and areas for improvement.
• Implement effective upselling and promotional strategies to maximize revenue.

Compliance & Standards

• Ensure compliance with all resort policies procedures and licensing regulations.
• Maintain accurate records for operations inventory and reporting.
• Regularly review and update standard operating procedures (SOPs).

Qualifications :

• Degree or diploma in Hospitality Management or a related field.
• Minimum 35 years of experience in restaurant or outlet management within a five-star hotel or luxury resort.
• Strong leadership organizational and communication skills.

Remote Work :

No

Employment Type :

Full-time