Oracle Program Manager

Brainlake Advertising LLC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A major government contractor in Saudi Arabia seeks an experienced Oracle CRM Program Manager to lead a large-scale CRM transformation. This on-site role involves driving complex project delivery across stakeholder teams in the energy and utilities sector. Ideal candidates will have 6–12 years of program management experience, strong Oracle CRM knowledge, and excellent communication skills. This project starts February 1st and is expected to last 6–18 months.

Qualifications

• 6–12 years of Program or Project Management experience.
• Strong experience delivering Oracle CRM initiatives.
• Solid understanding of Oracle program methodologies and CRM deployment approaches.
• Comfortable working with multi-vendor and government stakeholder teams.
• Excellent communication and stakeholder management capabilities.

Responsibilities

• Lead the end-to-end delivery of the Oracle CRM program.
• Ensure adherence to Oracle-recommended program management methodologies.
• Coordinate across multiple workstreams with business teams and Oracle SI partners.
• Own program governance including planning and scheduling.
• Define clear delivery plans, milestones, and KPIs.
• Drive issue resolution and stakeholder alignment.

Skills

Program Management

Oracle CRM Experience

Stakeholder Management

Communication

Team Coordination

Education

PMP, PRINCE2, Agile, or Oracle certifications

Job description

Overview

About The Job Our client is a major government entity in the Kingdom of Saudi Arabia, operating in the energy and utilities sector, currently rolling out a large-scale Oracle CRM transformation.

As part of this engagement, we are seeking experienced Oracle CRM Program Managers who can drive complex, multi-workstream delivery across business and technology teams.

This role requires a leader who can bring structure, momentum, and clarity to an enterprise-wide CRM program managing stakeholders across government, business operations, IT, and Oracle implementation partners.

This is an on-site role in Riyadh, starting February 1st and expected to run 6–18 months.

Responsibilities

• Lead the end-to-end delivery of the Oracle CRM program, ensuring alignment with business and technical objectives.
• Ensure adherence to Oracle-recommended program management and deployment methodologies.
• Coordinate across multiple workstreams, including business teams, Oracle SI partners, and other third‑party partners involved.
• Own program governance: planning, scheduling, risk management, RAID tracking, and steering committee preparation.
• Define clear delivery plans, scope, milestones, KPIs, dependencies, and standards.
• Drive issue resolution, escalation management, and stakeholder alignment.
• Facilitate workshops, program reviews, and design validation sessions.
• Track performance against timelines and budgets; prepare exec‑level reporting.
• Support change management, training, and adoption planning.

Qualifications

• 6–12 years of Program or Project Management experience.
• Strong experience delivering Oracle CRM initiatives.
• Solid understanding of Oracle program methodologies and CRM deployment approaches.
• Comfortable working with multi‑vendor and government stakeholder teams.
• Excellent communication and stakeholder management capabilities.
• Experience in the energy and utilities sector.
• PMP, PRINCE2, Agile, or Oracle certifications.
• Arabic speaking is preferred.